tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/75556-upgraded-to-version-20222-4060-transactions-dont-printInfinite Kind: Discussion 2024-01-16T13:17:06Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-08T16:25:25Z2021-12-08T16:25:25ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Hi ,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?<br>
Moneydance 2022.3 (4063) is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-08T17:58:11Z2021-12-08T17:58:11ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Downloaded the latest update.</p>
<p>No Change<br>
Not able to print transactions.</p>
<p>Mark</p></div>R. Mark Biechtag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-09T09:07:52Z2021-12-09T09:07:52ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>We are sorry to hear that the problem persists, Mark!</p>
<p>In order to report the issue to the development team, could you send us the contents of your error console? Here's how to get the logs:</p>
<p>1) In Moneydance, click on the Help menu and select the Console Window option. This will open the console messages window.<br>
2) <strong>While the Console Window is open</strong>, choose "command P". Any error messages should be recorded to the Console.<br>
3) Select all of the text in the Console and use the "Copy to Clipboard" button at the bottom to copy the text.<br>
4) Paste the text from the message window into a text file (preferably saved with a .txt extension) and attach that file to your response <a href="https://infinitekind.tenderapp.com/discussions/problems/75556-upgraded-to-version-20222-4060-transactions-dont-print">here</a>.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-09T17:03:00Z2021-12-09T17:03:00ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Here you go!</p>
<p>Mark</p></div>R. Mark Biechtag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T12:00:18Z2021-12-10T12:00:18ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Are you running Moneydance on Monterey or Catalina?</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T14:19:26Z2021-12-10T14:19:26ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Monterey</p></div>R. Mark Biechtag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T16:24:02Z2021-12-10T16:24:02ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Have you tried choosing 'Save to PDF' from the 'Printing Workflows' box, and use a different program for printing, as a workaround?</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T16:46:23Z2021-12-10T16:46:23ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>I don’t even get the dialog box to choose that option</p></div>R. Mark Biechtag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T17:19:13Z2021-12-10T17:19:13ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Could you try the following, please?</p>
<p>On your Mac, choose Apple menu > System Preferences, then click General . Open General preferences.<br>
Click the “Prefer tabs when opening documents” pop-up menu, then change the option "always" to —never or in full screen.</p>
<p>Does it make any difference?</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-10T18:49:58Z2021-12-10T18:49:58ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Tried both settings, see attached,</p>
<p>Didn’t work for me</p>
<p>Mark</p></div>R. Mark Biechtag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-11T09:24:39Z2021-12-11T09:24:39ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>Sorry to hear about the issues you've encountered. I’m sorry to keep you waiting, but I’d like to run your query past the development team who will be able to provide further information.</p>
<p>Thank you for your patience while we are looking into this.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495326812021-12-14T08:59:50Z2021-12-14T08:59:50ZUpgraded to Version 2022.2 (4060) Transactions don't print<div><p>We've filed a ticket in our ticketing system regarding this issue and the developers are currently looking into it.</p>
<p>We will post any updates on <a href="https://infinitekind.tenderapp.com/discussions/problems/75556-upgraded-to-version-20222-4060-transactions-dont-print">this thread</a> as soon as possible.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy