I am running 2022.2 (4060) on MacBook Pro Big Sur 11.6. I just upgraded Moneydance. I’m printing on Epson WF-3640. I looked for page inversion on Setup but did not find. The test page was printed inverted.
Thanks for your prompt suggestions, all of which I checked. Unfortunately, I have not been able to solve the problem. In the Mac OS print dialog, the mirror image and reverse page orientation were unchecked, so I checked both one at a time. It did not correct it. There are no such options in my printer setup, and they are not discussed in the manual.
Unless I can figure out the bug, I will have to change the print layout settings, which is pretty tedious, and may not work for printing one or two checks on the page.
Maddy on 10 Jan, 2022 09:48 AM
Could you send us the contents of your error console? Here's how to get the logs:
1) In Moneydance, click on the Help menu and select the Console Window option. This will open the console messages window.
2) While the Console Window is open, attempt to print a check to e.g PDF or similar. Any error messages should be recorded to the Console.
3) Select all of the text in the Console and use the "Copy to Clipboard" button at the bottom to copy the text.
4) Paste the text from the message window into a text file (preferably saved with a .txt extension) and attach that file to your response here.
If you have any trouble finding your Home Library folder, open Finder and select Go --> Go to Folder --> and copy and paste in exactly the following:
This will pull up your local Library folder, and you can navigate to the locations above.
Once you've found your config.dict file, close Moneydance, ensure it's closed fully. Then rename the file to config2.dict
Once you've done this, open Moneydance again. It will appear as though you've just installed the program for the first time, so you'll see the Welcome window.
Your data file should be listed on the right of the window. If not, choose 'Open Other' and navigate to your data file.
When you're viewing your data file, choose Help --> Register Moneydance and input your license key.
If you run into any problems, you can simply close Moneydance and rename the original file back to config.dict. Then open Moneydance again to restore your original settings.
Finally, set your printer as "default" and try printing again.
Please keep us posted on your progress, Thank you!
I just tried renaming config.dict and re-opened. It opened normally without asking for the key. And it still printed upside down, even when I checked "reverse page orientation". So that does not solve the problem, but it provided a workaround. I checked, saved as pdf, then printed normally.