tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/76401-slow-launch-of-md-and-backup-issuesInfinite Kind: Discussion 2022-04-06T14:40:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495827162022-01-05T12:00:45Z2022-01-05T12:00:45ZSlow launch of MD and Backup issues<div><p>Due to MD 4063 taking a long time to launch I reinstalled a clean version of MD on my M1 Silicon iMac to see if it would help. I also reset my Dropbox Folder synchronisation. It didn’t make any difference and it still takes at least 6 seconds before the log in box appears. Not a real problem but a lot longer than it used to be.</p>
<p>Anyway, having done so, I set the Backups to the default location in Preferences, which was, /Users/myname/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/archive/backups/</p>
<p>Having done that, I checked with Toolbox to confirm that the correct location was being used and it confirmed the default settings shown above, as in Preferences.</p>
<p>Using Finder, on my Mac, I checked out the location of the Backups and found that the com.infinitekind.MoneydanceOSX folder was empty!</p>
<p>Using the Help Menu in MD I selected ‘Show Backup Folder’. This resulted in a different location to that shown in both Preferences and Toolbox and was actually, /Users/myname/Library/Containers/Moneydance/Data/Library/Application Support/Moneydance/archive/backups.</p>
<p>Is the delay in launching MD particularly, and the incorrect backup location information in both Toolbox and Preferences, an MD issue that can be resolved?</p></div>peter3tag:infinitekind.tenderapp.com,2009-01-14:Comment/495827162022-01-05T12:17:49Z2022-01-05T12:17:49ZSlow launch of MD and Backup issues<div><p>Hi Peter,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Please can you send us your Moneydance error logs? The logs should include information about what might be causing the problem.</p>
<p>They are saved on your computer as an errlog.txt file.</p>
<p>You can get to your error logs as follow:</p>
<p>1) navigate to <strong>Help->Console Window</strong> to show the console log in a window</p>
<p>or</p>
<p>2) in the Finder, press ⌘⇧G and then copy and paste <code>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support</code> into the field and press enter/return.</p>
<p>At that point the finder will show an internal folder which contains the errlog.txt file which contains the log.</p>
<p>Finally you can paste the full content to your next reply <a href="https://infinitekind.tenderapp.com/discussions/problems/76401-slow-launch-of-md-and-backup-issues">here</a>.</p>
<p>Please be aware this is a public thread.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495827162022-01-05T12:34:42Z2022-01-05T12:34:42ZSlow launch of MD and Backup issues<div><p>Starting Moneydance 2022.3 (4063) at Wed Jan 05 12:26:50 GMT 2022<br>
Settings Folder: /Users/myname/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 12.1 x86_64<br>
Java: 17.0.1 (Azul Systems, Inc.)<br>
Is in sandbox: true; restricted file access: false<br>
Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib<br>
initialized extension moneyforesight in 0.41 seconds<br>
python.path: /Users/peterwadeson/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python<br>
python.cachedir: /Users/peterwadeson/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache<br>
python.cachedir.skip: false</p>
<p>##################################################################### toolbox: toolbox_init.py initializer script running - doing nothing - will exit....<br>
#####################################################################</p>
<p>initialized extension toolbox in 0.118 seconds<br>
Initializing fonts:<br>
default: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] printing: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] monospaced: [[Gill Sans, Menlo, Monaco, Monospaced]] coding: [[Hack, Monospaced]] fonts resolved:<br>
default: SF Pro Display:14.0:style0 mono: Gill Sans:14.0:style0 coding: Hack:14.0:style0 print: SF Pro Display:12.0:style0 header: SF Pro Display:16.0:style0 register: SF Pro Display:13.0:style0 reportTitle: SF Pro Display:32.0:style0 calendarTitle: SF Pro Display:13.0:style0 reportHeader: SF Pro Display:12.0:style0 detailTitle: SF Pro Display:16.0:style0 detected system appearance: org.violetlib.vappearances.VAppearanceImpl@51827393<br>
Setting look and feel class to com.apple.laf.AquaLookAndFeel<br>
opening last file: Peter's Finances<br>
loading dataset: /Users/peterwadeson/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Peter's Finances.moneydance<br>
loading with 128 bit encryption key<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (0.377 seconds), checking for incremental updates<br>
loading un-synced txn files...<br>
loading synced txn files...<br>
replacing root: null () with new root: peterwadeson3icloud_com 2020-10-13 (cb57d9d1-1dac-4c6a-ae1e-e5f7f1a6a332<br>
ICloudContainer.isContainerAvailable(): nativeGetICloudPath: null<br>
starting syncing via encryptedFS(GenericFSSyncFolder:dropbox_folder:base=/Users/peterwadeson/Dropbox/.moneydancesync:subpath=49a2b004-f5d8-4674-9707-25a9edcf4526:)<br>
extension moneyforesight took a while (0.449 seconds) to respond to event md:file:opened<br>
Moneydance+ access token info: (not the tokens themselves)<br>
Institution Info Cache:</p>
<p>opening connection with no proxy to <a href="https://infinitekind.com/app/md/updater/stable.dct">https://infinitekind.com/app/md/updater/stable.dct</a><br>
connecting to: <a href="https://infinitekind.com/app/md/updater/stable.dct">https://infinitekind.com/app/md/updater/stable.dct</a> with method: GET proxy: null<br>
CookieHandler request for <a href="https://infinitekind.com/app/md/updater/stable.dct">https://infinitekind.com/app/md/updater/stable.dct</a><br>
Cookies retrieved: {Cookie=[]}<br>
Sending https request:<br>
GET /app/md/updater/stable.dct HTTP/1.1<br>
Content-Length: 0<br>
Host: infinitekind.com<br>
DNT: 1<br>
Accept-Encoding: gzip, inflate<br>
Connection: close</p>
<p>---end headers</p>
<blockquote>
<blockquote>
<p>GET <a href="https://infinitekind.com/app/md/updater/stable.dct">https://infinitekind.com/app/md/updater/stable.dct</a> <<HTTP/1.1 200 OK <<date: Wed, 05 Jan 2022 12:27:10 GMT <<server: Apache/2.4.18 (Ubuntu) <<vary: Accept-Encoding <<last-modified: Fri, 29 Oct 2021 23:55:24 GMT <<etag: "bba3-5cf868f8f2e46" <<accept-ranges: bytes <<content-length: 48035 <<connection: close</p>
</blockquote>
</blockquote>
<p>opening connection with no proxy to <a href="https://infinitekind.com/app/md/updater/stable.sig">https://infinitekind.com/app/md/updater/stable.sig</a><br>
connecting to: <a href="https://infinitekind.com/app/md/updater/stable.sig">https://infinitekind.com/app/md/updater/stable.sig</a> with method: GET proxy: null<br>
CookieHandler request for <a href="https://infinitekind.com/app/md/updater/stable.sig">https://infinitekind.com/app/md/updater/stable.sig</a><br>
Cookies retrieved: {Cookie=[]}<br>
Sending https request:<br>
GET /app/md/updater/stable.sig HTTP/1.1<br>
Content-Length: 0<br>
Host: infinitekind.com<br>
DNT: 1<br>
Accept-Encoding: gzip, inflate<br>
Connection: close</p>
<p>---end headers</p>
<blockquote>
<blockquote>
<p>GET <a href="https://infinitekind.com/app/md/updater/stable.sig">https://infinitekind.com/app/md/updater/stable.sig</a> <<HTTP/1.1 200 OK <<date: Wed, 05 Jan 2022 12:27:10 GMT <<server: Apache/2.4.18 (Ubuntu) <<vary: Accept-Encoding <<last-modified: Fri, 29 Oct 2021 23:55:24 GMT <<etag: "251-5cf868f8f2e46" <<accept-ranges: bytes <<content-length: 593 <<connection: close <<content-type: application/pgp-signature</p>
</blockquote>
</blockquote>
<p>Update info received with successful signature verification<br>
Version info retrieved; we are up to date!<br>
checking for txn logs... checking for txn logs... checking for txn logs... checking for txn logs... Moneydance+ access token info: (not the tokens themselves)<br>
Institution Info Cache:</p></div>peter3tag:infinitekind.tenderapp.com,2009-01-14:Comment/495827162022-01-05T13:02:41Z2022-01-05T13:06:23ZSlow launch of MD and Backup issues<div><p>It seems that you have some outdated extensions still installed. This may be causing the problem.</p>
<p>Could you try temporarily removing all the extensions from the extensions folder?</p>
<p>You should simply navigate to:<br>
/Users//Library/Containers/Moneydance/fmodules In the folder fmodules remove any.mxt files and restart Moneydance!</p>
<p>Alternatively, install the Toolbox extension from <strong>Extensions->Manage Extensions</strong>. Load <strong>Toolbox</strong> and choose <strong>Advanced mode</strong> by navigating to <strong>Toolbox Options</strong> at the top right corner. Choose <strong>Menu General tools->Fix: Delete Orphaned extensions</strong>.</p>
<p>You may want to reboot your computer after that and launch Moneydance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495827162022-01-05T14:32:43Z2022-01-05T14:33:49ZSlow launch of MD and Backup issues<div><p>Hi maddy</p>
<p>The fmodules folder was in a different location to that which you suggested and only contained the Toolbox extension and nothing else.</p>
<p>Using Toolbox to delete Orphaned Extensions resulted in none being found but I did remove Toolbox after that.</p>
<p>A check of the entire Mac system reveals no .mxt files.</p>
<p>Is it possible that the slow launching of MD and the changing of the default backup and fmodules locations is something to do with my iMac being a Silicon M1 computer?</p>
<p>I also have an Intel iMac and I have installed a fresh version of MD on that, all the files are in the correct positions and it does seem to launch quicker.</p>
<p>The removal of Toolbox just might have improved the program launching slightly on the M1 iMac.</p>
<p>Roll on the Silicon M1 native version!</p></div>peter3