Home → Problems →

Java error

• Edit

dsgee

14 Jan, 2022 10:52 AM

I use an iMac with Catalina version 10.15.7 (19H1615). Today the error message shown on the attached file appeared after entering my password. The program locked and I had to force quit. When I reopened all seemed OK.

Can you advise?

• Screenshot_2022-01-14_at_10.39.17.png 27.9 KB

1. Support Staff 1 Posted by Maddy on 14 Jan, 2022 11:34 AM

   

   Hi,

   We are sorry to hear about the problem you have encountered.
   Also, I'm pleased to hear that the error seems to be gone upon rebooting Moneydance.

   Which version and build of Moneydance are you using?
   To check, open Moneydance and select Moneydance --> About Moneydance

   Updating to Moneydance 2022.3 (4063) should help preventing any such errors from reappearing.

   I hope this information is helpful. Please let us know if you have further questions or need more assistance.

   --
   Maddy, Infinite Kind Support

   • Edit

2. 2 Posted by dsgee on 16 Jan, 2022 11:02 AM

   

   Have just tried to update but both my program and the download page show 2022.2[4060] as the latest version. That is what I have. I see that the version you mention is a beta preview. Do you still recommend I download it.

   Thanks,

   David

   • Edit

3. 3 Posted by derekkent23 on 16 Jan, 2022 11:22 AM

   

   I am not support staff, just a user.
   Hi David

   The preview build 2022.3(4069) is safe, I run it myself and it fixes a number of bugs.
   Support often recommends updating to the latest Preview build to fix specific user problems.

   But as with any update do a Moneydance EXPORT BACKUP first.

   Hope this helps

   • Edit

4. 4 Posted by dsgee on 16 Jan, 2022 12:12 PM

   

   Thanks. Will install

   • Edit

5. Maddy closed this discussion on 17 Jan, 2022 11:39 AM.