unable to import/connect to older money dance backup files

Forest's Avatar

Forest

15 Jan, 2022 08:15 PM

Upgraded from 2012 to 2022. Unable to restore backup files from the 2012 version. reinstalled 2012 version and it no longer reads the older files. computer is on Kubuntu latest version.

  1. Support Staff 1 Posted by Ethan on 15 Jan, 2022 09:01 PM

    Ethan's Avatar

    Hello,

    Are you able to open your main filename.moneydance data file (not the backups)? If not, what's the full name of the file you are trying to open, including the file extension at the end? We'll probably need to do some work to get a backup to open correctly on such a large jump in version numbers since that format has gone through a few changes, but the main data file should be easier to open.

    Ethan
    Infinite Kind Support

  2. 2 Posted by Forest Majors on 15 Jan, 2022 09:32 PM

    Forest Majors's Avatar

    Ethan, thanks for your fast response. I have older backups on our file
    server with two sets of files named moneydance data (2022_01_01 15_07_02
    UTC).md and the second set named MoneyDance Data (2022_01_01 15_07_02
    UTC).md-2022-01-01. These are not the MoneyDance 5 day generated backups
    labeled simply MoneyDance Data.md and MoneyDance Data.md-2021-12-28
    through MoneyDance Data.md-2022-01-01. I might be able to reconstruct
    this data on another linux computer. On the original computer I have
    encounter other installation problems reinstalling the old version after
    installing the new version.. so it might be more straight forward to
    just start with a new install on this second computer using the prior
    backups. Being on east coast time I think I will abandon this for the
    evening and have a glass of wine! So no hurry on your part tonight. Thanks
    Forest

  3. Support Staff 3 Posted by Ethan on 15 Jan, 2022 10:05 PM

    Ethan's Avatar

    Hi Forest,

    Thanks for the additional information. If you have file names that end with the .md extension, that would suggest you were using Moneydance 2011 or earlier, not Moneydance 2012. That's an important detail, since the file format changed between those versions. Are you able to open the MoneyDance Data.md file by use the open other option from the Moneydance welcome screen or the menu bar (File -> Open -> Open Other)? This should recognize your older file and convert it into the newer format. Or, you can rename any of those backup files so they just end with .md (removing the 'date' part of the name after that), and the program should recognize those as well.

    Ethan
    Infinite Kind Support

  4. 4 Posted by Forest Majors on 19 Jan, 2022 02:33 AM

    Forest Majors's Avatar

    Ethan, that worked! I also had a second anomaly that I resolved. The app
    launcher did not launch the MoneyDance program. I could execute it using
    the terminal but not the launcher... probably from my many
    installs/re-installs. Changing the programs path in the launch app
    solved that.
    Thanks again for your responsiveness,
    Forest

  5. Support Staff 5 Posted by Ethan on 22 Jan, 2022 10:04 PM

    Ethan's Avatar

    Hi Forest,

    I'm glad to hear everything sounds like it has been sorted out! You probably also could have created a new shortcut for the new installation in the launcher with the correct path, although your method sounds like it worked as well.

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  6. Ethan closed this discussion on 22 Jan, 2022 10:04 PM.

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