tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/76793-side-bar-account-balance-errorInfinite Kind: Discussion 2022-01-16T16:36:26Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/496007752022-01-15T22:52:26Z2022-01-15T22:52:26ZSide Bar Account Balance Error<div><p>Hello,</p>
<p>A few possibilities:</p>
<p>The account is marked as inactive in the Edit Account window.</p>
<p>You have a different sidebar balance type selected for your sidebar (Preferences window, General tab) compared to the main one for your account register.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/496007752022-01-15T23:04:01Z2022-01-15T23:04:01ZSide Bar Account Balance Error<div><p>Hi Ethan,</p>
<p>Thanks for the quick response! I was surprised to find that the account was indeed marked “inactive”. I have no idea how that happened, but am glad for a simple fix.</p>
<p>Have a good evening!</p>
<p>Steve</p></div>Steve Welchtag:infinitekind.tenderapp.com,2009-01-14:Comment/496007752022-01-16T16:36:26Z2022-01-16T16:36:26ZSide Bar Account Balance Error<div><p>Hi Steve,</p>
<p>I'm glad to hear things are sorted out! Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan