Backup Restore - Missing Data

currane76's Avatar

currane76

19 Jan, 2022 06:39 PM

I did a MoneyDance backup restore after a Win10 reinstall. Data 12/19 thru 12/31/2021. Only restored thru 11/30/2020, with a few omissions (or hidden) within that data. None of 2021 was included -- that is visible, may be hidden. I fortunately kept a hard copy of all transactions which are balanced with the bank. When I re-entered the omitted transactions, including all of 2021, it does not balance. In fact, the very first reentry after reconciling the hard copy with MoneyDance creates an incorrect balance on MoneyDance: Beg Bal $6823.00, entered $196.00 dep which should result in $7019.00. But MoneyDance shows result is $7215.00. (Screenshot attached) That difference is the same $196.00: it's as if the $196.00 was already there but hidden from view & resulting in a double-entry. I suspect this is true of other transactions, resulting in the balances being completely incorrect (at least visibly). Any ideas or solutions would be appreciated...otherwise, I create new account names and reenter all the transactions from the beginning.

  1. 1 Posted by derekkent23 on 19 Jan, 2022 07:50 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi currane76

    Not screen shot attached.
    Are you sure the ALL filter button is clicked at the top of each account register?

    Hope this helps.

  2. 2 Posted by currane76 on 19 Jan, 2022 08:04 PM

    currane76's Avatar

    Thank you!! Somehow the screenshot became unattached. Nonetheless, you
    are correct...I had UNCLEARED clicked. When I just now changed it to ALL,
    my transactions (plus the reentered duplicates) are all there!!! Freel a
    bit silly but thank you...I should be back in business now. I appreciate
    your quick response and your help!!

  3. 3 Posted by derekkent23 on 19 Jan, 2022 09:40 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi currane76

    Glad I was able to help.

    Have Fun, Stay Safe.

  4. Ethan closed this discussion on 22 Jan, 2022 09:16 PM.

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