tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/76983-error-when-trying-to-restore-from-backupInfinite Kind: Discussion 2022-04-24T19:50:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/497188322022-01-23T16:09:49Z2022-01-23T16:09:49Zerror when trying to restore from backup<div><p>There was an error importing the file 'MO69A2~1.MON': Unknown file type</p></div>JUDY Ann MENAtag:infinitekind.tenderapp.com,2009-01-14:Comment/497188322022-01-23T16:30:14Z2022-01-23T16:30:14Zerror when trying to restore from backup<div><p>Hello,</p>
<p>That doesn't sound like a Moneydance backup file. Is that the name of the file you are trying to restore? Moneydance backup files should generally end with the .moneydancearchive or .moneydance file extensions.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/497188322022-01-23T16:42:53Z2022-01-23T16:42:53Zerror when trying to restore from backup<div><p>Hi there,</p>
<p>This happened a few years ago. It's weird... I just had to rename the file.</p>
<p>Thank you,<br>
Judy Mena, Publisher<br>
<a href="http://yourtownmonthly.com/">http://yourtownmonthly.com/</a><br>
 <em>NEW ADDRESS!</em></p>
<p><em>12 Crow Canyon Court, Ste. 210San Ramon CA 94583</em></p>
<p><em>925-328-0888*Cell 707-330-3514 *Fax 925-397-3038</em> <em>Accounting: 707-448-6446</em> <em><a href="http://www.YourTownMonthly.com">www.YourTownMonthly.com</a> <a href="http://www.YourTownMonthly.com">http://www.YourTownMonthly.com</a></em></p></div>Judy Menatag:infinitekind.tenderapp.com,2009-01-14:Comment/497188322022-01-23T19:49:03Z2022-01-23T19:49:03Zerror when trying to restore from backup<div><p>I'm glad to hear it sounds like things are sorted out.</p>
<p>Upon closer look, it appears that your file name has been truncated to the very old standard of an eight character file name, a period, and a three character file extension. So a file name called something like "Moneydance data.moneydance" could be shortened to something like MONEYD~1.MON in that situation. This hasn't really been a file naming standard that most operating systems enforce for over two decades. Moneydance itself wouldn't rename a file like this on its own, so my guess is that there's a program on your computer that is doing this, possibly using an old file transfer protocol for backups or moving data. I'm honestly at a bit of a loss as to what would be doing this in the present computing era, but if this is perhaps on a computer someone else administers, it may be worth checking in with them about what could be causing this. That's just my best guess about what's happening.</p>
<p>Please let me know if I can be of further assistance,</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan