tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/77712-unable-to-view-or-print-income-expense-or-any-other-reportInfinite Kind: Discussion 2022-05-20T22:10:18Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-13T14:23:24Z2022-02-13T14:23:24ZUnable to view or print income-expense (or any other) report<div><p>just a user,</p>
<p>Click the reset button at the bottom to clear the report, set your dates, and try again.</p></div>mhoggietag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-13T14:50:16Z2022-02-13T14:50:16ZUnable to view or print income-expense (or any other) report<div><p>Hi Ellen,</p>
<blockquote>
<p>I only get a window in which I can select options like print, save, copy.</p>
</blockquote>
<p>Try resizing the window so as to hopefully reveal the hidden data.</p>
<p>If that is not possible, try posting a screenshot of the results that you are seeing when clicking 'Generate'.</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-13T20:50:18Z2022-02-13T21:50:40ZUnable to view or print income-expense (or any other) report<div><p>I'm a fellow user.</p>
<p>If you double click on a report in the side bar it will come up in final format in a separate window which only allows functions like Print, Copy, Memorize and save. If however you single click on it, the report will come up in the main window with the normal Edit function available.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-13T22:16:18Z2022-02-13T22:16:18ZUnable to view or print income-expense (or any other) report<div><p>I agree a screenshot of what you are seeing would be helpful if the above suggestions don't work. If you're not sure how to take a screenshot, please see <a href="http://www.take-a-screenshot.org/">http://www.take-a-screenshot.org/</a></p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-14T21:25:34Z2022-02-14T21:25:34ZUnable to view or print income-expense (or any other) report<div><p>Thanks for the suggestion, single click or double click on the report brings up the same useless window. I tried to reset and reenter the dates, also same exact result. Here is a screen shot of the first option I get when I click on the "income and expense, detailed" report line and now I will include what I get when I click on "generate"</p>
<p>When I hit generate, this is the what I get. I want to see the whole thing on my monitor and I want to edit it, why isn't that possible?</p>
<p>Thanks, (thanks for the instructions on the screenshot, that is always very obscure to me).<br>
Ellen</p></div>Ellen Greenmantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-14T21:50:08Z2022-02-14T21:50:08ZUnable to view or print income-expense (or any other) report<div><p>Hi Ellen,</p>
<p>Sorry to hear that you are still having trouble with this.</p>
<p>Unfortunately, your screenshots did not post to the forum.</p>
<p>It is imperative that you return to the forum to post screenshots (rather than attempting to do so using your email client)</p>
<p>Here is a link to the forum so that you can create a post so as to provide the screenshots.<br>
<a href="https://infinitekind.tenderapp.com/discussions/problems/77712-unable-to-view-or-print-income-expense-or-any-other-report#comment_50143462">https://infinitekind.tenderapp.com/discussions/problems/77712-unabl...</a></p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-15T02:31:55Z2022-02-15T02:31:55ZUnable to view or print income-expense (or any other) report<div><p>I can't figure out how to post screen shots to the forum, could you assist?ThanksEllen</p></div>Ellen Greenmantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-15T02:37:52Z2022-02-15T02:37:52ZUnable to view or print income-expense (or any other) report<div><p>Hi Ellen,</p>
<p>At the bottom of the window to post on the forum is a 'Choose File' button. Clicking the 'Choose File' button will open a file browser window allowing you to navigate to your saved screenshot file. (see screenshot)</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T05:52:07Z2022-02-17T05:52:10ZUnable to view or print income-expense (or any other) report<div><p>I tried to send these screenshots a few days ago but apparently I was not successful as I had no response. I am trying a different method to send them now.<br>
As I indicated, I cannot get a report window which will generate a report that I can edit and view on my laptop, I am only offered the option to print, memorize, copy, etc.<br>
I would appreciate some assistance. I was able to create this viewable/editable report last year without difficulty but I can't get it to work this year. (I have a new Dell laptop and I have switched from Microsoft Office to LibreOffice in case that matters). (I still have my old computer with Office installed on it and it doesn't work on that system either).</p></div>Ellen Greenmantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T06:21:18Z2022-02-17T06:21:18ZUnable to view or print income-expense (or any other) report<div><p>I'm a fellow user.</p>
<p>Screen shot one shows the report parameter screen which you should certainly be able to edit.</p>
<p>Your second screenshot shows the final report screen which, as expected, you cannot edit</p>
<p>You may want to elaborate with the first screen what you are having trouble changing.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T06:56:53Z2022-02-17T06:56:53ZUnable to view or print income-expense (or any other) report<div><p>I am not sure I understand what you wish me to do but I will try to elaborate.Screenshot one reflects exactly my selections for the report I want to produce to view and edit. <br>
With the boxes filled in as shown and the income and expenses, detailed, report selected,<br>
I click on the "GENERATE" button and the second screenshot is what appears. There is nothing else coming up between screen one and screen two so there is nothing for me to edit. ?? Thanks.</p></div>Ellen Greenmantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T08:01:03Z2022-02-17T08:01:03ZUnable to view or print income-expense (or any other) report<div><p>I am not support staff, just a user.<br>
Hi Ellen</p>
<p>I agree with dwg the process depicted by your two screen shots seem to indicate the report is working correctly as it would have last year.</p>
<p>You state:<br>
‘Screenshot one reflects exactly my selections for the report I want to produce to view and edit. With the boxes filled in as shown and the income and expenses, detailed, report selected.’</p>
<p>The only part of the statement that is incorrect is <strong>‘and edit’</strong>. Once you Generate the report it cannot be edited. The selections for the report contents is done in the first screen.</p>
<p>Then you state:<br>
‘I click on the "GENERATE" button and the second screenshot is what appears. There is nothing else coming up between screen one and screen two so there is nothing for me to edit.’</p>
<p>There has never been an editable screen that appears between clicking Generate and the Report screen appearing. The selection of what will appear in the Report is done in screen shot one before clicking Generate.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T08:04:20Z2022-02-17T08:04:20ZUnable to view or print income-expense (or any other) report<div><p>Your first screen is the parameters screen used to generate the report this is the only screen that you have to change the parameters used to generate it, there has never been an intervening screen and I'm sot sure what you would have one for. The generate button generates the report.</p>
<p>Depending on how you access the report can chance the process however.</p>
<p>If you access it via the menu path Tools --> Graphs and Reports the Generate button takes you to the final report, with options at the button of the report, clicking on Done takes you back to the parameters screen.</p>
<p>If you single click on the report in the side bar however it opens the report but with a menu bar at the top which includes and Edit button that is used to take you back to the parameters screen, but in this case the parameters screen has an OK button.</p>
<p>Double clicking on the report in the side bar takes you to the final form report in a separate window but then clicking on Done just closes the report window rather than taking you back to the parameter screen i.e. the assumption here is that you are finished with the report.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-17T13:39:37Z2022-02-17T13:39:37ZUnable to view or print income-expense (or any other) report<div><p>Just a user,</p>
<p>Ellen,</p>
<p>I looked at your screen shots and the report output looks OK, except that the report is reduced in size by the window size and sliders. Is it possible that you could just simply maximize that report output window or use the sliders to see the entire report? Just a guess on my part.</p></div>mhoggietag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-18T21:22:15Z2022-02-18T21:22:16ZUnable to view or print income-expense (or any other) report<div><p>Thank you to everyone who is trying to help me get this report. <br>
The suggestion to single-click on the desired report to open it with the option of an edit screen is what I cannot do. Single-clicking opens nothing. Is this a problem with my Moneydance installation? Do I need to delete and reinstall it?<br>
"If you single click on the report in the side bar however it opens the report but with a menu bar at the top which includes and Edit button that is used to take you back to the parameters screen, but in this case the parameters screen has an OK button."</p>
<p>Thank you all again.<br>
Ellen Greenman</p></div>Ellen Greenmantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-18T21:55:31Z2022-02-18T21:55:31ZUnable to view or print income-expense (or any other) report<div><p>Hi Ellen,</p>
<p>I think the comment you quoted was referring to opening the report by single clicking on it <em>in your left sidebar</em> to open it. That's just a different method of getting to the same report, instead of going through the Tools menu. In either case, the only thing you can edit are the report settings in the Edit window (your first screenshot). You can't edit anything in the report itself once it has been generated (your second screenshot). That's never been an option in Moneydance in any version I'm familiar with (the last 11 years at least). The only way to edit what is displayed in a report is by adjusting the settings in a report to display something different. You can also copy and paste the report output to another program like a spreadsheet and edit the data directly there, but that doesn't sound like what you were doing before.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/501189622022-02-18T22:02:45Z2022-02-18T22:02:45ZUnable to view or print income-expense (or any other) report<div><p>It seems to me that although you are having a problem getting to the report parameter setting screen by a single left click on the report in the side bar you are able to get to it by taking the menu option Tools --> Graph and Reports as your first screen shot indicates.</p>
<p>So in effect you can generate the ropert you need with the settings you want by taking an alternative path through the Moneydance menus.</p>
<p>So is the problem anything other than you cannot set the parameters for the report through using the report from the side bar? or is there another problem?</p></div>dwg