tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/791-trowe-price-download-error-400Infinite Kind: Discussion 2018-10-18T13:55:08Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-10T15:28:43Z2010-02-10T15:28:47ZTRowe Price Download - Error 400<div><p>I'm having the same problem on a USAA investment account. I've
started over by setting up online access from scratch again and it
doesn't seem to help. The odd thing is that I have other USAA
investment accounts that are working fine.<br>
Thanks for any light you can shed on this problem.</p></div>BrimiTtag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-16T14:26:25Z2010-02-16T14:26:25ZTRowe Price Download - Error 400<div><p>Anyone from support available?<br></p></div>trevortag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-18T14:30:24Z2010-02-18T14:30:24ZTRowe Price Download - Error 400<div><p>azguy6,</p>
<p>I'm very sorry for our delayed response. We've been quite
overwhelmed with cases lately.</p>
<p>It will help me troubleshoot the issue if you could provide me
with the following information:</p>
<ul>
<li>what version of Moneydance you are using (available from the
Help->About Moneydance window)</li>
<li>what version of Java you are using (available from the
Help->About Moneydance window)</li>
</ul>
<p>One thing you can check is to make sure that the account type in
Moneydance matches the account type that your bank is sending. For
example, if you try to connect a Moneydance Bank-type account to an
investment account at your bank, you're get errors.</p>
<p>BrimiT,</p>
<p>Are you getting the exact same error message as azguy6? If not,
it would be easier if you could start a new thread with your error,
so that we can deal with your issues separately. Could you please
also include information about your Moneydance and Java version, as
well as the exact error message you are receiving?</p>
<p>Jessica Little<br>
Moneydance Support</p></div>Jessica Littletag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-18T15:05:01Z2010-02-18T15:05:01ZTRowe Price Download - Error 400<div><p>Hi Jessica-</p>
<p>Here is the information requested:<br>
Moneydance 2010 (741)<br>
OS: Mac OS X 10.6.2 i386<br>
Java: 1.6.0_17 (Apple Inc.)</p>
<p>The account is set correctly as it was downloading previously. I
have disabled and reset up the account, and it does make the inital
connection to show the account number, but it refuses to download
and just gives the 400 Error.</p>
<p>Thanks</p></div>trevortag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-18T22:24:54Z2010-02-18T22:24:55ZTRowe Price Download - Error 400<div><p>I believe the error I am getting is the same. I'm getting it for
one account at USAA, even though I have other accounts of the same
type, at the same institutions that are working fine.</p>
<p>Like azguy6, the accounts used to work correctly. And I too have
disabled and reset the accounts. It makes the initial connection,
allows me to select the specific account, but then fails to
download any transactions.</p>
<p>My setup details.<br>
Moneydance 2010 (740)<br>
Java Version: 1.6.0_17<br>
Mac OS X 10.6.2</p>
<p>Error Text:<br>
There was an error communicating with your financial institution.
The details of this error are below.<br>
A communication or parsing error occurred. This could be the result
of a network problem, a proxy error, or misconfigured server.<br>
Error Description: java.io.IOException: HTTP Error:400 Bad
Request</p>
<p>Thanks!</p></div>BrimiTtag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-20T06:29:01Z2010-02-20T06:43:57ZTRowe Price Download - Error 400<div><p>Here is some other information --</p>
<p>I created a blank, new MD file and added the TRowe Account. It
downloaded no problem. Went back to my other file and used the same
settings, and received the "400" error.</p>
<p>Solved the problem -- see below...</p></div>trevortag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-20T06:43:20Z2010-02-20T06:43:20ZTRowe Price Download - Error 400<div><p>Solved the problem-- I went into my file and turned file
encryption off, told the program to forget all passwords and saved
the file.</p>
<p>Quit the program, reopened the file and let the program re-ask
me for the passwords. Doing this somehow reset the connection and
allowed it to connect successfully.<br></p>
<p>Turned encryption back on, saved and quit again. Reopened again
and it appears that it connected/downloaded all accounts
successfully.</p>
<p>Strange that I had to go through all that but glad its working
now.</p></div>trevortag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-20T18:39:05Z2010-02-20T18:39:09ZTRowe Price Download - Error 400<div><p>That seems to have worked for me as well.<br>
Thanks for the solution.</p></div>BrimiTtag:infinitekind.tenderapp.com,2009-01-14:Comment/9957282010-02-20T22:58:44Z2010-02-20T22:58:44ZTRowe Price Download - Error 400<div><p>Glad to hear it worked for you too</p></div>trevor