tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/79885-cannot-manage-extensionsInfinite Kind: Discussion 2022-08-08T08:30:18Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T08:16:46Z2022-05-03T08:16:46ZCannot Manage Extensions<div><p>Hi Kenneth,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>The latest preview version should hopefully fix the problem for you!</p>
<p><strong>Moneydance 2022.3 (4078)</strong> is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>For a full list of improvements in the preview version, please refer to <a href="https://infinitekind.com/previewdl/current/changelog.txt">this page</a>.</p>
<p>I recommend creating a backup before proceeding with the upgrade. Also, you should remove the previous version prior to installing this version.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T09:09:11Z2022-05-03T09:09:12ZCannot Manage Extensions<div><p>Hello Maddy<br>
The problem is still there . Please see error log.</p>
<p>Ken</p></div>Kenneth Broomfieldtag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T09:55:58Z2022-05-03T09:55:58ZCannot Manage Extensions<div><p>What AV software are you using?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T10:08:50Z2022-05-03T10:08:50ZCannot Manage Extensions<div><p>Refer:<br>
<a href="https://infinitekind.tenderapp.com/discussions/problems/79792-moneydance-20223-causing-firewall-issue-and-data-protector-issues-in-norton-internet-security">https://infinitekind.tenderapp.com/discussions/problems/79792-money...</a></p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T11:12:41Z2022-05-03T11:12:42ZCannot Manage Extensions<div><p>From: Stuart Beesley (Mr Toolbox)<a href="mailto:tender+dfa3b5ce47@tenderapp.com">tender+dfa3b5ce47@tenderapp.com</a><br>
Sent: 03 May 2022 12:08<br>
To: <a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><br>
Subject: Re: Cannot Manage Extensions [Problems #79885]<br>
I am using MS Defender.</p></div>KEN BROOMFIELDtag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T12:47:23Z2022-05-03T12:47:23ZCannot Manage Extensions<div><p>Hi Hi Kenneth,<br>
Sorry to hear about the issues you've encountered. I’m sorry to keep you waiting, but I’d like to run your query past the development team who may be able to provide further information.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T14:06:40Z2022-05-03T14:06:40ZCannot Manage Extensions<div><p>I just tested it my self. I get the same issue.. Any recently signed java extension is triggering what looks like a false virus alert.. The virus is "Trojan:Script/Wacatac.B!ml". I find it hard to believe there is a virus. If I manually un-quarantine the file, rename to zip, unzip, virus scan the contents, it's clean.</p>
<p>You can work around as follows:<br>
Go to Defender settings.... Manage virus settings... Exceptions.. Add and add the process "Moneydance.exe"</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T16:31:08Z2022-05-03T16:31:09ZCannot Manage Extensions<div><p>From: Stuart Beesley (Mr Toolbox)<a href="mailto:tender+dfa3b5ce47@tenderapp.com">tender+dfa3b5ce47@tenderapp.com</a><br>
Sent: 03 May 2022 16:06<br>
To: <a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><br>
Subject: Re: Cannot Manage Extensions [Problems #79885]<br>
I think the MD program should be amended as I am not happy altering the security settings.</p></div>KEN BROOMFIELDtag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T16:35:55Z2022-05-03T16:35:55ZCannot Manage Extensions<div><p>I would not alter any security settings in order to allow an extension to load. If the extension won't load then moneydance possibly isn't able to verify the signature of the code.</p>
<p>If a virus has infected a downloaded extension file then it's a bad idea to ignore those errors and allow-list moneydance to load it.</p>
<p>Would someone who is getting that error be able to upload the file mentioned in the virus warnings to the following dropbox upload form?</p>
<p><a href="https://www.dropbox.com/request/MWl0JDdufTqlKiJUQtqz">https://www.dropbox.com/request/MWl0JDdufTqlKiJUQtqz</a></p>
<p>Thanks,<br>
Sean</p>
<p>--<br>
Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="https://infinitekind.com">https://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T16:55:56Z2022-05-03T16:55:56ZCannot Manage Extensions<div><p>From: Sean Reilly<a href="mailto:tender+dfa3b5ce47@tenderapp.com">tender+dfa3b5ce47@tenderapp.com</a><br>
Sent: 03 May 2022 18:35<br>
To: <a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><a href="mailto:broomfieldken@hotmail.com">broomfieldken@hotmail.com</a><br>
Subject: Re: Cannot Manage Extensions [Problems #79885]<br>
file: C:\Users\Kenneth.moneydance\tmp\securityquoteload6076629874589005963.tmp This file is mentioned by Defender . It is called Trojan.</p></div>KEN BROOMFIELDtag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-03T16:58:52Z2022-05-03T16:58:52ZCannot Manage Extensions<div><p>Already uploaded to you Sean....</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/541106922022-05-09T08:22:31Z2022-05-09T08:22:31ZCannot Manage Extensions<div><p>@Ken</p>
<p>It seems that any recently signed java extension is triggering what looks like a false virus alert. The virus is "Trojan:Script/Wacatac.B!ml". According to our support team they have manually un-quarantined the file, renamed to zip, unzip, virus scanned the contents The result is reassuring, the file it's clean!</p>
<p>You can work around as follows:<br>
Go to Defender settings->Manage virus settings-> Exceptions->Add and add the process "Moneydance.exe".</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy