moving to new computer

Charles Wesley's Avatar

Charles Wesley

04 May, 2022 07:28 PM

I am attempting to move moneydance from my mac mini to new Mac Book Air (macOS Monterey). I downloaded and installed Moneydance 2021. I copied the "bank account.moneydance" file (5 mb) to the new machine. When I select "import new account set" from the welcome screen of moneydance, no matter which file I select from the (expanded) .moneydance file, I get an error message "unknown file type".

  1. 1 Posted by Charles Wesley on 04 May, 2022 07:37 PM

    Charles Wesley's Avatar

    after reading some other posts, I tried making a back-up file on the old computer and using that on the new computer. I worked instantly.

  2. Support Staff 2 Posted by Ethan on 07 May, 2022 03:21 PM

    Ethan's Avatar

    Hello,

    I'm glad to hear you figured it out! I think the issue was that you should have used the "open other" option from the welcome screen to select the .moneydance data file. Full instructions on moving to a new computer can be found at: https://infinitekind.tenderapp.com/kb/file-locations-and-changes/mo...

    Please let me know if I can be of further assistance,

    Ethan
    Infinite Kind Support

  3. Ethan closed this discussion on 07 May, 2022 03:21 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac