Quotes and Exchange Rates update does not work

Dietmar's Avatar

Dietmar

17 May, 2022 08:39 PM

I am using Moneydance 2022.3 (4077) on an Airbook. The Quotes update loads only a couple of stock prices. This started with the latest update to IOS Monterey 12.3.1. Please advise.

  1. Support Staff 1 Posted by Maddy on 18 May, 2022 10:29 AM

    Maddy's Avatar

    Hi Dietmar,

    We are sorry to hear about the problem you have encountered.

    Upgrading to the latest preview version should hopefully fix the problem for you.
    Moneydance 2022.4 (4078) is now available to download from this page.

    Then, you should launch Moneydance and navigate to Extensions->Manage Extensions. The current Quote and Exchange Rate Updater is version 1032.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by DIETMAR STADELM... on 18 May, 2022 09:14 PM

    DIETMAR STADELMANN's Avatar

    Hi Maddy,
    I updated Moneydance and reinstalled the Quote Loader, but it is still not working.

    Dietmar

  3. 3 Posted by dtd on 18 May, 2022 09:57 PM

    dtd's Avatar

    just a user - the title says Quotes and Exchange Rates, and your comment says Quote Loader. These are two different extensions.

  4. 4 Posted by DIETMAR STADELM... on 18 May, 2022 10:39 PM

    DIETMAR STADELMANN's Avatar

    Thanks for pointing this out. I meant Quotes and Exchange Rates.

  5. 5 Posted by dtd on 19 May, 2022 04:49 AM

    dtd's Avatar

    just a user - although QER can work - the sources for the information have gotten much more unreliable over time. I use and recommend Quote Loader.

  6. 6 Posted by dwg on 19 May, 2022 05:28 AM

    dwg's Avatar

    I'm a fellow user.

    If you are using Q & ER your best bet is to use Yahoo as the source, this is generally the most complete source for this extension.

    Make sure you have selected the correct exchange for each security.

    Use of correct ticker symbols is a must.

    You can open the extension and run it in test mode to see what, if any, securities have problems and then these can be investigate individually

  7. System closed this discussion on 18 Aug, 2022 05:30 AM.

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