Moving MD files to iCloud

alexrose's Avatar


18 May, 2022 09:15 PM

I have the most recent version of MD, 2022.3 (4077) installed on two MacBook Pro computers, one running OS 11.6.5 Big Sur and the other running MacOS 12.3.1 Monterey. I did not purchase the app from Apple but directly from you.

I would like to access the same data files from either computer so I have followed your instructions to move the files to my iCloud Drive, accessible with the same user name and password.

I was successful in moving my 4 data files from MacHD>Users>"my user name">Library>Containers>MoneyDance>Data>Documents to iCloud Drive>Documents>MoneyDance>Documents. Opening finder window in iCloud Drive, I can follow the path to the data files and I see the 4 files but they are greyed out.

Opening MoneyDance, I select "open other" as instructed to navigate to the files but they will not open. I was able to open one of the files by directly selecting it in the finder window and using "open with application Moneydance." On closing it will reopen but none of the other files respond in the same way.

I am perplexed but suspect there is some simple remedy which is eluding me. Would you be able to help?

Thank you.

  1. 1 Posted by dwg on 18 May, 2022 09:20 PM

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    I'm a fellow user.

    You should not move your files to any sort of file sharing or syncing service, this can result in data corruption and is one of the reasons why Moneydance has built in syncing capabilities.

    You should follow the instructions on the knowledge base article references below to set up Moneydance so it can sync between multiple instances of the software.

  2. 2 Posted by alexrose on 20 May, 2022 12:02 AM

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    I did follow MoneyDance instructions to sync via iCloud.

  3. 3 Posted by peter3 on 20 May, 2022 09:33 AM

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    The only way I could get iCloud Drive to work properly was to set MD sync up using a 'Shared Folder' and point it to iCloud Drive in Finder.

  4. 4 Posted by alexrose on 21 May, 2022 07:51 PM

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    Well, I appears that the access to files in iCloud on a second computer has been remedied. Here's what seemed to work:

    After following MD instructions on moving data files to iCloud, they would not open by simply using "open other" command until I tried the following: With the "open other" selection window open, I opened a finder window to the data files and double clicked to open them (one at a time of course.) Each file with correct pathway appeared in the File>Open window and they can now be opened at will.

    Any comments welcome.

  5. 5 Posted by alexrose on 21 May, 2022 07:53 PM

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    Also, both computers appear to have equal access to the same files seamlessly. Thanks.

  6. 6 Posted by sth on 24 May, 2022 01:31 PM

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    (Posting was not allowed for awhile) @alexrose (not axlrose :-) )

    That seems to imply that you have opened the file not the sync ability. This means you are opening the same files from two places on a network shared drive. This will eventually lead to corruption of your files and is HIGHLY NOT recommended. Do not open a file on the secondary computer, but select “NEW FILE” then select a sync file.

    I would start over with a clean set of files. You keep talking about "moving" the files which implies that you are using the finder to move file which is problematic. This may seem to work for awhile until it doesn't.

    Make sure you are backing up your files!

    -Scott (NOT Ik support.)

  7. System closed this discussion on 23 Aug, 2022 01:40 PM.

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