Strange cursor behaviour when writing in greek
Dear developers, the Moneydance version that I use is 2022.3 (4077). After the last update this strange thing is happening. While writing a word in greek and specifically when trying to tone the word (pressing the ';' button) cursor is going to the beginning of the word (see attached video).
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Support Staff 1 Posted by Maddy on 20 May, 2022 09:30 AM
Hi Dimitrios,
Thank you for contacting Moneydance support.
Can you try upgrading to the latest preview version, as this could possibly fix the problem for you>
Moneydance 2022.4 (4078) is now available to download from this page.
For a full list of improvements in the preview version, please refer to this page.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
--
Maddy, Infinite Kind Support
2 Posted by dimanto on 20 May, 2022 10:44 AM
Hello again.
Updated as you have suggested but the problem remains.
Best regards,
--
Dimitrios Antonarakos
Mob. +30.6947.55.7000
Support Staff 3 Posted by Maddy on 20 May, 2022 11:01 AM
Did you remove the older version or did you choose to overwrite it during the installation?
Most importantly, have you tried restarting Moneydance?
--
Maddy, Infinite Kind Support
4 Posted by dimanto on 20 May, 2022 11:08 AM
Installed the new version and when prompted replaced the old one.
Then restarted (as expected) Moneydance and the problem remains.
After your e-mail, I have removed Moneydance from Applications, installed the new version, restarted the program, problem still there.
Best regards,
--
Dimitrios Antonarakos
Mob. +30.6947.55.7000
Support Staff 5 Posted by Maddy on 20 May, 2022 11:20 AM
Please can you send us your Moneydance error logs? The logs should include information about what might be causing the problem.
They are saved on your computer as an errlog.txt file.
You can get to your error logs by navigating to Help->Console Window. You should ensure the Console Window is open while you type in the same word as earlier.
Finally you can paste the full content to your next reply here and I will refer your query to the development team.
Thank you
--
Maddy, Infinite Kind Support
6 Posted by Dimitrios Anton... on 20 May, 2022 11:29 AM
Attached the error-log named as cursor-problem.txt
7 Posted by dimanto on 20 May, 2022 11:30 AM
Attached the error-log named as ‘cursor-problem.txt’.
Also pasted the reply where you wanted.
Best regards,
--
Dimitrios Antonarakos
Mob. +30.6947.55.7000
Support Staff 8 Posted by Maddy on 20 May, 2022 11:38 AM
Thank you for the additional information Dimitrios!
I’m sorry to keep you waiting, but I have now referred your query to the development team who may be able to provide further information.
--
Maddy, Infinite Kind Support
9 Posted by Stuart Beesley ... on 20 May, 2022 11:48 AM
The code is erroring:
java.lang.NullPointerException: Cannot invoke "java.awt.event.FocusEvent.getCause()" because "" is null
What happens if you change the appearance / theme in MD/Preferences. Does this occur in other themes too?
10 Posted by dimanto on 20 May, 2022 12:34 PM
Hello and thanks for the support.
It happens on every theme.
Best regards,
--
Dimitrios Antonarakos
Mob. +30.6947.55.7000
11 Posted by Dimitrios Anton... on 20 May, 2022 12:45 PM
Disregard my last reply.
Tested the themes without restarting the program.
After restarting I can confirm that the problem happens only in the default theme.
I have now changed the theme to flat dark and the problem is not there.
12 Posted by Stuart Beesley ... on 20 May, 2022 12:53 PM
There must be a bug in the VAQua theme
System closed this discussion on 19 Aug, 2022 01:00 PM.