Splits Problem

Steve Davis's Avatar

Steve Davis

20 May, 2022 10:07 PM

Just resently I can no longer split category. When selecting SPLIT the pop-up window does not appear.

  1. 1 Posted by dwg on 20 May, 2022 11:16 PM

    dwg's Avatar

    I'm a fellow user.

    I suspect that the split window is being rendered off screen and hence you cannot see it. Moneydance remembers the last screen position used, even if that screen is no longer connected, it remembers the virtual position

    If this is the issue you have, the following information could help you get the window back on screen.

    Windows

    Four solutions are available:

    The first two approaches uses standard Windows methods to move a window onscreen.

    1. The traditional approach to moving a window is as follows. Use the Key combination <Alt>-<spacebar> followed by the M key to get access to the resize and move options and to invoke the Move function then use the arrow keys to move the window back onto the visible screen.

    2. Alternatively, if you're using Windows 7 or later, you can try holding down the <Windows> and <Shift> keys, then tap the <left-arrow> or <right-arrow> key, which should move the missing window onto your current monitor.

    If all else fails you can try the third approach.

    3. Rename the config.dict file that exists in the .Moneydance folder under your login directory. doing this removes all preferences including the remembered positions, it will be as if Moneydance has just been installed, so you need to open your Data Set as well as re-enter your license key.

    4. If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

    Mac

    For the Mac OS, if a window is off screen the "show all application windows" should work.

    This is normally bound to the control-down arrow key but could be remapped in the System Preferences->Keyboard (Short cuts tab, and look at the "Mission Control" application).

    You can also try clicking and hold on the MD icon in you task bar, a menu should pop up with the "Show All Windows". This may show the hidden window which could be on another Desktop (or Space as they are called).

    If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

    Linux

    Three solutions are available:

    The first approach uses a standard method to move a window onscreen.

    1. The traditional approach to moving a window is as follows. Use the Key combination <Alt>-<spacebar> followed by the M key to get access to the resize and move options and to invoke the Move function then use the arrow keys to move the window back onto the visible screen.

    If this does not work you can try this approach.

    2. Rename the config.dict file that exists in the .Moneydance folder under your home directory. doing this removes all preferences including the remembered positions, it will be as if Moneydance has just been installed, so you need to open your Data Set as well as re-enter your license key. If using a file manager you may need to set it to show Hidden Files

    3. If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

  2. 2 Posted by friscosteve3 on 20 May, 2022 11:29 PM

    friscosteve3's Avatar

    Thank you so much! Option #1 worked perfectly!

    Sent with [ProtonMail](https://protonmail.com/) secure email.

    ------- Original Message -------

  3. System closed this discussion on 19 Aug, 2022 11:30 PM.

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