Update failure

David's Avatar

David

21 May, 2022 08:01 AM

I get a failure when trying to upgrade from 2022.3 to 2022.4 the failure is

Setup
com.install4j.runtime.beans.actions.UninstallPreviousAction failed

CAn you advise please

  1. 1 Posted by dwg on 21 May, 2022 11:28 AM

    dwg's Avatar

    I'm a fellow user.

    I suspect you are installing over one of the 2022.3 preview builds in the 407x series.

    If so there is known problem with the uninstaller in those releases, you should be able to click on the ignore button when doing the installation and the software will install, you should then not see the problem again.

  2. 2 Posted by Ron Vanderveer on 07 Jun, 2022 12:18 AM

    Ron Vanderveer's Avatar

    There is no ignore button on my error message.

    I get an OK and Log button. OK kicks me out. Log shows me a log in which it seems to complain about the Java accessibility AccessBridge not being available.

  3. System closed this discussion on 06 Sep, 2022 12:20 AM.

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