Can't see Menus at Top of Screen

Alan McEwan's Avatar

Alan McEwan

24 May, 2022 10:05 AM

Hi,
I have a problem when using Moneydance this morning.
Windows 10 - Moneydance version 130213 3 2-20200522-1457

The top section of the screen including the menu options doesn't display.

I've attached a screenshot of how it looks.
I have tried reloading it and also tried reinstalling from the last supplied version.
None make any difference.

Kind regards,
Alan

  1. 1 Posted by Stuart Beesley ... on 24 May, 2022 10:13 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Can you post help/show console output?

  2. 2 Posted by A. McEwan on 24 May, 2022 10:31 AM

    A. McEwan's Avatar

    Hi Stuart
    Where would I find that?
    Kind regards,
    Alan

        On Tuesday, 24 May 2022, 11:13:07 BST, Stuart Beesley (Mr Toolbox) <[email blocked]> wrote:

    |

  3. 3 Posted by Stuart Beesley ... on 24 May, 2022 10:47 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    I already said…. MD/Help/Show console.

    

  4. 4 Posted by dwg on 24 May, 2022 10:53 AM

    dwg's Avatar

    As you cannot see the Moneydance menu bar close Moneydance, you will find the error log at:

    C:\Users\(yourusername)\.moneydance\errlog.txt

    post this file.

  5. 5 Posted by Alan McEwan on 24 May, 2022 11:01 AM

    Alan McEwan's Avatar

    Thanks dwg.
    Since I had no sight of the Moneydance menu bar, i obviously couldn't get to it via MD/Help!!
    But hey ho.

    But now I can get to it via C:\Users......... etc.

    However in the meantime I had rebooted the pc and this seems to have resolved the problem.

    So unless anything changes, the ticket can be closed.

    Thanks,

    Alan

  6. Maddy closed this discussion on 24 May, 2022 11:11 AM.

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