in moneydance, can't access my accounts. Only one shows.

Gail Stewart's Avatar

Gail Stewart

24 May, 2022 06:52 PM

I wanted to get into the account I use most often. There is no way to get back to it after I started to create a new account.

  1. 1 Posted by dwg on 24 May, 2022 09:54 PM

    dwg's Avatar

    I'm a fellow user.

    When you created the new account did you happen to use the menu option File --> New perhaps?

    If so what this does is create a whole new data file, not a new account in your existing data file. The create a new account in the existing file you use the menu option Account --> New Account

    If this is what you have done to go back to the original file and account use the menu option Open --> File and your original data file should be listed on the right, select this and open it.

    While it is possible to merge data it is a fair bit of work so it is often easier to just recreate the new account.

  2. 2 Posted by GAIL stewart on 24 May, 2022 09:57 PM

    GAIL stewart's Avatar

    Thank you! I’ll try it...

  3. Support Staff 3 Posted by Maddy on 25 May, 2022 12:07 PM

    Maddy's Avatar

    Hi Gail,
    In addition to dwg's useful information, if you navigate to Window->Welcome to Moneydance, in the resulting window you can set Moneydance to re-open the last file at launch. (When Starting: Re-open Last File).

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  4. System closed this discussion on 24 Aug, 2022 12:10 PM.

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