I am just having trouble

trevorarcher2's Avatar

trevorarcher2

27 May, 2022 06:55 AM

I need help in a big way even if you would have a look in and fix up what is going. I have my key because i have paid for the new up date

  1. Support Staff 1 Posted by Maddy on 27 May, 2022 12:09 PM

    Maddy's Avatar

    Hi Trevor,
    Thank you for contacting Moneydance support.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance.

    Can you let me know which operating system you're running on your computer?
    Could you send a brief description of the problem/s you are encountering?

    Would it be possible to see a screenshot of the issue, perhaps?
    You can read instructions for taking a screenshot here:
    https://www.take-a-screenshot.org/
    To add an attachment to this thread, please click on the "Browse" button.

    Thank you

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 26 Aug, 2022 12:10 PM.

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