program won't display

dlitten71's Avatar

dlitten71

31 May, 2022 01:31 PM

I downloaded your most recent update today 5-31-22 and now I can open the program to enter my password but after that the main screen will not open and I can't see my transactions. When I close the program it shows the screen that it is backing up etc. It just won't show the register screen. I am using a Mac.

  1. Support Staff 1 Posted by Maddy on 31 May, 2022 01:53 PM

    Maddy's Avatar

    Hi,

    We are sorry to hear about the problem you have encountered.

    The development team is aware of the problem and they are currently working on a fix.
    This should be released within the next preview version.

    Sorry for the inconvenience this might have caused and thank you for your patience!

    --
    Maddy, Infinite Kind Support

  2. Support Staff 2 Posted by Maddy on 31 May, 2022 03:19 PM

    Maddy's Avatar

    Upgrading to the latest preview version should hopefully fix the problem for you.
    Moneydance 2022.4 (4087) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by dlitten71 on 01 Jun, 2022 04:51 PM

    dlitten71's Avatar

    Thank you Maddy!!! That worked. Appreciate your help.

  4. Maddy closed this discussion on 03 Jun, 2022 07:08 AM.

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