Latest Beta Won't Load

Roger Rice's Avatar

Roger Rice

31 May, 2022 02:23 PM

I updated to the latest beta today and now my MD won't load at all. I see from HTOP that it is running but nothing shows on the screen other than multiple occurrences of "There was an error communicating with your financial institution..."
I'm running the Linux version. I have my accounts set up to download when the program starts.
How do I get a copy of the previous version to revert to?

  1. Support Staff 1 Posted by Maddy on 31 May, 2022 02:28 PM

    Maddy's Avatar

    Hi Roger,

    We are sorry to hear about the problem you have encountered.

    I believe you might have updated to Moneydance 2022.3 (4086) and this is what is causing the issue at launch. The development team are aware of the problem and they are currently working on a fix. This will be released within the next preview version.
    In the meantime you could revert back to Moneydance 2022.3 (4077).

    Sorry for the inconvenience this might have caused and thank you for your patience!

    --
    Maddy, Infinite Kind Support

  2. Support Staff 2 Posted by Maddy on 31 May, 2022 03:18 PM

    Maddy's Avatar

    Upgrading to the latest preview version should hopefully fix the problem for you.
    Moneydance 2022.4 (4087) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by Roger Rice on 31 May, 2022 04:44 PM

    Roger Rice's Avatar

    All set. Thank you for the quick response!

    R.

  4. Roger Rice closed this discussion on 31 May, 2022 04:45 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac