update to 2022.4

dick810's Avatar

dick810

31 May, 2022 02:34 PM

Will not allow me to update to 2022.4

  1. 1 Posted by derekkent23 on 31 May, 2022 02:46 PM

    derekkent23's Avatar

    I am support staff, just a user.
    Hi Richard

    Sean the Moneydance developer is having problems. The last two preview builds 4086 and 4087 failed to run so he has blocked further downloads until he can fix the problem.

  2. Support Staff 2 Posted by Maddy on 31 May, 2022 02:51 PM

    Maddy's Avatar

    Hi Richard,
    We are sorry to hear about the problem you have encountered.

    I believe you might have installed to Moneydance 2022.3 (4086) and this is what is causing the issue at launch. The development team are aware of the problem and they are currently working on a fix. This will be released within the next preview version.
    In the meantime you could revert back to Moneydance 2022.3 (4077).

    Sorry for the inconvenience this might have caused and thank you for your patience!

    --
    Maddy, Infinite Kind Support

  3. 3 Posted by derekkent23 on 31 May, 2022 03:13 PM

    derekkent23's Avatar

    I am support staff, just a user.
    Hi Richard

    Preview 2022.4(4087) now available. it works.

  4. 4 Posted by dick810 on 23 Jun, 2022 02:55 PM

    dick810's Avatar

    What I ended up doing with this version was I had to uninstall 2022-3 and
    installed 2022-4 and now I have the latest version of course I saved my
    files to a flash drive.

  5. Support Staff 5 Posted by Maddy on 24 Jun, 2022 09:58 AM

    Maddy's Avatar

    We are very pleased to hear that, Dick!

    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    --
    Maddy, Infinite Kind Support

  6. Maddy closed this discussion on 24 Jun, 2022 09:58 AM.

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