MacOS says latest update might be malware

Russ's Avatar

Russ

05 Jun, 2022 06:14 PM

Dear IK,
   I updated to build 4 this morning. When trying to run my up-to-date Mac OS says the developer cannot be identified and might be Malware. I will put off until advised.
Cheers,
Russ

  1. Support Staff 1 Posted by Ethan on 05 Jun, 2022 10:59 PM

    Ethan's Avatar

    Hello Russ,

    What was the exact text of this error? If it was the standard 'this is a program downloaded from the internet' sort of message that MacOS often gives, you should ignore it and proceed. (Assuming you trust our company and software.)

    Ethan
    Infinite Kind Support

  2. 2 Posted by jonh on 07 Jun, 2022 12:24 AM

    jonh's Avatar

    (I'm a user, not a IK person)
    This is a typical message from Apple when installing downloaded software from a 3rd party site (not the app store site). It happens to *every.single.app" I download from a 3rd party.

    You need to go to preferences-> Security & Privacy -> Allow downloads from Identified Developers. Click to open the padlock and you must often leave it open until the install is finished. I don't think that is true for this app.

  3. System closed this discussion on 06 Sep, 2022 12:30 AM.

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