tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/81504-downloading-ofx-filesInfinite Kind: Discussion 2022-06-20T00:10:23Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-18T15:04:11Z2022-06-18T15:04:16ZDownloading .ofx files<div><p>Moneydance will not download any .ofx files. always used to do with no problem.<br>
Tried restarting computer but no help,<br>
Any suggestions would be welcome</p>
<p>No help form article</p></div>Tony Cheesmantag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-18T15:32:23Z2022-06-18T15:32:23ZDownloading .ofx files<div><p>What procedure are you following? You have to download these yourself manually, unless you are using OFX Direct Connection or md+</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-18T18:59:29Z2022-06-18T18:59:29ZDownloading .ofx files<div><br></div>
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<div class="gmail_attr">On Sat, 18 Jun 2022 at 16:32, Stuart Beesley (Mr Toolbox) <<a href="mailto:tender%2Bd97371b66c@tenderapp.com">tender+d97371b66c@tenderapp.com</a>> wrote:<br></div>
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<p>Download the ofx to downdloads and then transfer to a file of off files Then try to import from that file into Moneydance. Nothing appears it used confirm the correct file Hope this helps </p>
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<p><b>From</b>: Stuart Beesley (Mr Toolbox)</p>
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<p>What procedure are you following? You have to download these yourself manually, unless you are using OFX Direct Connection or md+</p>
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<p>On Sat, Jun 18 at 08:04 AM PDT, Tony Cheesman wrote:</p>
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<p>Moneydance will not download any .ofx files. always used to do with no problem.<br>
Tried restarting computer but no help,<br>
Any suggestions would be welcome</p>
<p>No help form article</p>
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<p>Having trouble reading this? View this discussion online: <a href="https://infinitekind.tenderapp.com/discussions/problems/81504-downloading-ofx-files">Downloading .ofx files</a>.</p>
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</div>Tony Cheesmantag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-18T22:06:55Z2022-06-18T22:06:55ZDownloading .ofx files<div><p>Hello,</p>
<p>It sounds like you've saved the OFX file to your downloads folder, then gone into Moneydance and used the File -> Import option to select that downloaded file? Let me know if I'm not fully understanding you.</p>
<p>A few things to check:</p>
<p>Make sure the All button is selected at the top of your register. Some of the other options can filter out recent transactions from the active view.</p>
<p>Do you see a bar towards the bottom of your register that says something like '## Unconfirmed Transactions'? If so, you have the split register view active. You can either click and drag this bar up to reveal your unconfirmed transactions, or exit this view by clicking on the 'box' icon just to the right of the New Transaction button.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-19T09:08:26Z2022-06-19T09:08:26ZDownloading .ofx files<div><p>Dear Ethan,<br>
Thanks for suggestions but they did not result in a visible import.<br>
However I have solved the problem by</p>
<ol>
<li>Backing up Moneydance</li>
<li>Closing programme.</li>
<li>Opening programme and restoring from back up.</li>
<li>On opening programming the imported files were all there and visible.</li>
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<p>Thanks for your help</p>
<p>Tony Cheesman</p>
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19/06/22,<br>
10:05:07</p></div>Tony Cheesmantag:infinitekind.tenderapp.com,2009-01-14:Comment/547148522022-06-20T00:10:20Z2022-06-20T00:10:20ZDownloading .ofx files<div><p>Hi Tony,</p>
<p>I'm glad to hear it sounds like things have been sorted out. However, you definitely shouldn't have to restart the program for a recent import to be visible. Let us know if this keeps happening, and we can try to figure out what may be going wrong.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan