importing csv file

david's Avatar


24 Jun, 2022 08:22 AM

When importing a csv file for another program (eg. Xero) it triggers a response from Moneydance even though moneydance is not opened. Can this be turned off please?

  1. 1 Posted by Stuart Beesley ... on 24 Jun, 2022 08:40 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    How do you trigger the import?
    Is MD open when you start?
    What is the response?
    Can you go to help/console and send the output?
    Are you importing by double clicking the filename from finder/explorer?

  2. 2 Posted by david on 24 Jun, 2022 08:53 AM

    david's Avatar

    Hi Stuart

    MD is not open

    Click on csv template in Xero (Accounting Software)

    MD loads indicating that it can't open the file.

    Same response if double click the csv file in file explorer.


  3. 3 Posted by Stuart Beesley ... on 24 Jun, 2022 09:43 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Sounds like you need to change the file extension 'association'. Can't remember exactly where this it, but it might be right click, open with, change association, or 'remember this setting' or try searching 'association' from the windows bottom left taskbar.

  4. Support Staff 4 Posted by Jenny on 25 Jun, 2022 07:47 AM

    Jenny's Avatar

    Hi David,

    I believe you're using Windows 10, so you can follow the steps below to amend the file association -

    • Open File Explorer and navigate to a .CSV file.
    • Right-click (or press Ctrl and click) on the CSV file, and choose "Open With".
    • Select "Choose Another App" from the bottom of the list.
    • Pick the application you want to associate with your CSV files.
    • Make sure you check the box next to "Always use this app to open .CSV files".
    • Then click "OK" and CSV files will open with the specified program going forward.

    Alternatively, you can follow these steps -

    • Right-click the Start button and choose Settings.
    • Select Apps from the list.
    • Choose Default apps on the left.
    • Scroll down and select "Choose default apps by file type".
    • Locate the CSV extension in the list of extensions.
    • Select the program to the right of the CSV file extension.
    • Then pick a new program to associate with CSV files.

    Jenny, Infinite Kind Support

  5. 5 Posted by david on 25 Jun, 2022 04:27 PM

    david's Avatar

    Thx Jenny

  6. Ethan closed this discussion on 25 Jun, 2022 10:39 PM.

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