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Bank Accounts Summary showing crazy "Total Balance"

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Udo

25 Jun, 2022 01:29 PM

In the summary page it shows a total of over $4bn, even though each account total is correct....
One of the accounts is in Euros, I wonder is there's something going on with that...?
Attached a screenshot

• Moneydance.png 10.8 KB

1. Support Staff 1 Posted by Ethan on 25 Jun, 2022 10:55 PM

   

   Hello,

   Sometimes we've seen things like this when there's an errant bit of data in the currency history. Can you look at the dollar and euro histories in Tools -> Currencies and see if there are any obviously incorrect values that should be deleted? That kind of thing would throw off the overall total calculation.

   Ethan
   Infinite Kind Support

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2. 2 Posted by U T K on 28 Jun, 2022 12:25 PM

   

   The only thing I can do under Tools-->Currencies is to select the base currency. No history of any kind there...

   I also just noticed a similar crazy balance on the Summary page right side under Upcoming transactions...

   I attached screenshots of both...

   Sent with [Proton Mail](https://proton.me/) secure email.

   • Moneydance.png 9.83 KB
   • Moneydance2.png 2.09 KB
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3. 3 Posted by derekkent23 on 28 Jun, 2022 12:50 PM

   

   I am not support staff, just a user.
   Hi U T K

   To see historic and current exchange rates just double click on a currency, say Euro.

   Hope this helps.

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4. 4 Posted by U T K on 28 Jun, 2022 12:57 PM

   

   Yes, that helped. I cleared the whole history and everything is back to normal.

   Thank you for your help!

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5. Maddy closed this discussion on 28 Jun, 2022 02:51 PM.