Checking account balance has become a very large negative number

Lani Seifert's Avatar

Lani Seifert

20 Jul, 2022 05:01 PM

My balance in Money Dance has suddenly become a large negative number. The bank balance agrees with the balance of the account when I balance it. I cannot figure out how this has happened! My only solution seems to be to add a balance adjustment deposit for the large amount. Can anyone help me with this?
I tried restoring it from a previous backup, but that didn't help.

  1. 1 Posted by dwg on 20 Jul, 2022 10:34 PM

    dwg's Avatar

    I'm a fellow user.

    What balance in Moneydance, where is it showing this?

  2. 2 Posted by Lani Seifert on 20 Jul, 2022 11:33 PM

    Lani Seifert's Avatar

    debit/checking

  3. 3 Posted by dwg on 20 Jul, 2022 11:45 PM

    dwg's Avatar

    I'm assuming the balance should be positive.

    With this assumption I would open up the register in the account and look for unusual things there. I'm looking for things like a wrong transaction, whether the running balance is consistently negative etc.

    If the balance should be negative i.e. the account is in overdraft I would look to what currency the account is in specifically, what currency is the base set to, I'm looking for mismatches in this instance.

    Remember we cannot see what you are, we do not know what the position of the accounts should be, we only know what you tell or show us through screen shots.

  4. System closed this discussion on 19 Oct, 2022 11:50 PM.

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