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Unable to register Moneydance

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Joaquin Fuenmayor

23 Jul, 2022 05:20 PM

Hi:

I have just purchased another license for Moneydance, the latest version is installed.
The Help menu shows no option for registration.

I need to us the software.

Thank you

1. 1 Posted by j.norfolk on 23 Jul, 2022 05:38 PM

   

   I have the same problem

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2. 2 Posted by jeff_l on 23 Jul, 2022 06:52 PM

   

   Do you see a DEMO banner across the top of the register usually in Blue.
   Scroll to the right and enter your key there, see attached image.

   fellow user

   • Enter_Lic.PNG 7.15 KB
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3. 3 Posted by Jim.Boise on 23 Jul, 2022 07:51 PM

   

   The Jul 23 suggestion from Jeff_l works, but (a) the directions in the email are wrong and (b) the workaround is far from obvious. Seems pretty easy to fix the purchase receipt email directions ...

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4. Support Staff 4 Posted by Ethan on 23 Jul, 2022 08:26 PM

   

   Hello,

   I'm sorry for the confusion. Our developers have already resolved this issue, which should be released in the next update.

   Ethan
   Infinite Kind Support

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5. 5 Posted by jf on 27 Jul, 2022 05:59 PM

   

   Thanks

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6. 6 Posted by Stuart Beesley ... on 27 Jul, 2022 06:02 PM

   

   The fixed update is available.
   https://infinitekind.com/preview

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7. System closed this discussion on 26 Oct, 2022 06:10 PM.