Unable to register Moneydance

Joaquin Fuenmayor's Avatar

Joaquin Fuenmayor

23 Jul, 2022 05:20 PM

Hi:

I have just purchased another license for Moneydance, the latest version is installed.
The Help menu shows no option for registration.

I need to us the software.

Thank you

  1. 1 Posted by j.norfolk on 23 Jul, 2022 05:38 PM

    j.norfolk's Avatar

    I have the same problem

  2. 2 Posted by jeff_l on 23 Jul, 2022 06:52 PM

    jeff_l's Avatar

    Do you see a DEMO banner across the top of the register usually in Blue.
    Scroll to the right and enter your key there, see attached image.

    fellow user

  3. 3 Posted by Jim.Boise on 23 Jul, 2022 07:51 PM

    Jim.Boise's Avatar

    The Jul 23 suggestion from Jeff_l works, but (a) the directions in the email are wrong and (b) the workaround is far from obvious. Seems pretty easy to fix the purchase receipt email directions ...

  4. Support Staff 4 Posted by Ethan on 23 Jul, 2022 08:26 PM

    Ethan's Avatar

    Hello,

    I'm sorry for the confusion. Our developers have already resolved this issue, which should be released in the next update.

    Ethan
    Infinite Kind Support

  5. 5 Posted by jf on 27 Jul, 2022 05:59 PM

    jf's Avatar

    Thanks

  6. 6 Posted by Stuart Beesley ... on 27 Jul, 2022 06:02 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The fixed update is available.
    https://infinitekind.com/preview

  7. System closed this discussion on 26 Oct, 2022 06:10 PM.

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