Syncing 2 computers

Steve's Avatar


30 Jul, 2022 03:57 PM

Desktop uses Windows 10 64 bit & my laptop uses Windows 11 64 bit.
Both are using the same version 2022.4 (4087) & both use the same password.
Both are using Dropbox folder with the same passphrase.
I didn't have any problems with sync until the first week of July.
There must be a way to sync my 2 computers now.
I have read many of the discussions here but can't figure out why sync doesn't work.
Any help will certainly be appreciated.
Thanks in advance,

  1. 1 Posted by Stuart Beesley ... on 30 Jul, 2022 04:04 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Find help/console log from both computers and post here as attachments.

  2. 2 Posted by lhorne2 on 03 Aug, 2022 09:28 PM

    lhorne2's Avatar

    I have attached both logs.
    The MD-2 is from my laptop & the other is
    the desktop log.
    Again, Thanks for the help,

  3. 3 Posted by Stuart Beesley ... on 03 Aug, 2022 09:49 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    No obvious errors in log

    Which computer is the sync ‘master’?

    On the master, toolbox, advanced mode, advanced menu, ‘ Force a refresh/PUSH of your local dataset to Sync’… wait a few mins… restart… then restart the other one too.

  4. 4 Posted by lhorne2 on 05 Aug, 2022 11:19 PM

    lhorne2's Avatar

    My desktop is the 'master'.
    I did what was suggested & my laptop still is not syncing.
    At one time the laptop also showed as a 'master' but I moved it
    back to a 'secondary' position.
    Any more suggestions will be welcomed.
    Thanks for your time Stuart.

  5. 5 Posted by Stuart Beesley ... on 06 Aug, 2022 05:05 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    OK, can you launch the dropbox client on both computers and check that this is syncing?

  6. 6 Posted by lhorne2 on 07 Aug, 2022 03:37 PM

    lhorne2's Avatar

    Yes Dropbox sync is working correctly on both.
    I had shut both computers off for 2 days & when
    I went into MD today both have the same info.
    Thanks Stuart again for your help.
    I do appreciate your time.

    This discussion can be closed.

  7. 7 Posted by Steve on 28 Aug, 2022 08:29 PM

    Steve's Avatar

    The sync worked for a while but not anymore. I followed the instructions again for
    ‘ Force a refresh/PUSH of your local dataset to Sync’… wait a few mins…
    & still not syncing.
    Do you have any suggestions to fix this?
    Thanks again,

  8. 8 Posted by Stuart Beesley ... on 29 Aug, 2022 05:04 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Put a file into Dropbox folder on computer 1 and then see if it makes it to Dropbox folder on computer 2. Do the same in reverse.

    Also, I presume you’ve checked you’re using the same Dropbox account on both?

    If all looks ok, then on the secondary why not just recreate the sync copy dataset using file/new/open sync’d copy. When you do this do you see the dataset? If so, proceed and see if that version syncs ok. (You can always go back if needed with file/open/the original one….)

  9. 9 Posted by Steve on 02 Sep, 2022 12:06 AM

    Steve's Avatar

    I checked Dropbox & it is working, but MD wasn't synced in 5 days.

    But today my desktop & laptop are syncing again.

    Thanks again Stuart,

  10. Maddy closed this discussion on 02 Sep, 2022 01:12 PM.

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