tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/82519-transfer-to-new-mac-unable-to-open-data-fileInfinite Kind: Discussion 2022-08-19T03:25:59Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-02T15:35:59Z2022-08-02T15:35:59ZTransfer to new Mac, unable to open data file<div><p>It’s a bug. Double click the dataset file in finder to launch and open in MD.<br>
Or with MD open and the Home Screen showing, drag the dataset file onto the MD window.</p>
<p>Once it’s been opened, it will remember the file.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-02T15:46:55Z2022-08-02T15:46:55ZTransfer to new Mac, unable to open data file<div><p>You are my new favorite person! Thanks, worked like a charm.</p>
<p>The Quote Loader didn't come over so I'm assuming I have to start from scratch. I hope that's less headache-inducing than just getting the damn data file to open! :-)</p></div>sportbikertag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-02T15:52:13Z2022-08-02T15:52:13ZTransfer to new Mac, unable to open data file<div><p>If you transferred the complete dataset then just re-add the QL extension and the settings should already be there/remembered.</p>
<p>PS - the proper way to transfer is file/export backup and then file/restore from backup.</p>
<p>Hopefully, Toolbox will become one of your favourite extensions too! 😉</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-03T01:37:52Z2022-08-03T01:37:52ZTransfer to new Mac, unable to open data file<div><p>Exactly as you said about Quote Loader.</p>
<p>Only thing I challenge is the export/import thing: the Official Tome for how to move to a new computer says:</p>
<p><em>To emphasize: you should copy and move the entire Moneydance data file (or folder). Do not use any of the File --> Export options in this process.</em></p></div>sportbikertag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-03T05:02:30Z2022-08-03T05:02:30ZTransfer to new Mac, unable to open data file<div><p>The menu items are badly named.. There is File / Export which I agree you should not use and then there is File / Export Backup which is a completely different menu item and this is the official backup tool....</p>
<p>@Maddy - perhaps the KB should be updated accordingly to settle this confusion for people reading it.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-03T06:05:05Z2022-08-03T06:05:05ZTransfer to new Mac, unable to open data file<div><p>Technically a Moneydance backup is just a zip file of the data set so doing it via copying the entire data set or creating a backup, copying it and restoring it should have the same effect. A difference may be if you have Syncing in operation, but the provided instructions cover this by disabling syncing.</p>
<p>So in effect either approach should work.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/552124822022-08-03T10:01:07Z2022-08-03T10:01:07ZTransfer to new Mac, unable to open data file<div><p>@Stuart</p>
<p>I've added a line in <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/moving-to-a-new-computer">this article</a> mentioning that the option that <strong>should not</strong> be used in this particular process is <strong>File --> Export</strong> and that although <strong>File->Export Backup</strong> "could be used", it should not be necessary as moving the actual data file is preferable.<br>
The reason being that instead of having to restore from a backup (in the new computer) the file should appear instantly in the "Welcome window" making the mechanism a little less convoluted, perhaps.</p>
<p>Hopefully it makes sense!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy