MD can't handle multiple monitors

cascaddan's Avatar

cascaddan

03 Aug, 2022 03:05 PM

See closed thread https://infinitekind.tenderapp.com/discussions/problems/63697-md-doesnt-remember-its-window-position-on-3-monitor-setup.
I experience same: Moving the MD window to another monitor leaves new dialogs to appear on original monitor until I move them. Next startup and MD is back on primary monitor. This is my only program that doesn't deal with Win10 multiple displays. Not a deal breaker, just annoying.

  1. Support Staff 1 Posted by Maddy on 03 Aug, 2022 03:34 PM

    Maddy's Avatar

    Hi,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Help --> About Moneydance

    Generally you could try the key combination Alt –> Spacebar –> M and use the arrow keys, to see if you can move a missing dialog back on screen.

    If you are running Moneydance 2022, you could navigate to Extensions->Manage Extensions and install the Toolbox.

    Launch Toolbox and navigate to Toolbox Options (on top left corner) and select -
    Update Mode->Yes->Do Back Up Now (recommended) Finally choose the Menu General Tools Update Functions-> Reset Window Display Settings.
    You may want to restart Moneydance for the changes to be applied.

    Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by cascaddan on 03 Aug, 2022 04:34 PM

    cascaddan's Avatar

    THANKS for the Super-quick come-back...

    Version 2022 4

    MD puts dialogs & child windows onto the primary monitor where they can
    then be mouse dragged (or [Alt+Space] | [M]ove | [Arrows]) to a
    secondary monitor. Closing and reopening MD yields mother and child
    windows again opening on the primary monitor until each is moved to a
    secondary monitor. After that the relocated children will reopen where
    they were last moved. Shutting down MD and restarting again (or OS
    reboot) puts everything back onto the primary monitor.

    Your toolbox walk-thru yields the same results as above after completion
    and a program restart / OS reboot.

    I surmise, without much certainty, that MD is somehow overriding Windows
    10 OS positioning functions in some way - programs that have no
    awareness of the possibility of multiple monitors (from Windows 95!)
    reappear on the last monitor they were closed from.

    This is NOT, by any means, a "Deal Breaker - it's just annoying. To the
    point that I've written keyboard macro's to trigger and move dialogs to
    my preferred monitor - that I use exclusively with MD.

    Thanks again and any further guidance would be greatly appreciated.

  3. 3 Posted by jeff_l on 03 Aug, 2022 07:47 PM

    jeff_l's Avatar

    I think you will find that this behaviour is intentional. It was changed with ver 2022.3 (4073)
    See change log at link below.

    https://infinitekind.com/previewdl/current/changelog.txt

    There used to be an endless stream of folk complaining that the prog had locked. Folk would attach a 2nd monitor and usually put the Reconcile Window on it. Later they removed the monitor which resulted in cries for help here that the program was unresponsive.

    Fellow user

  4. 4 Posted by cascaddan on 03 Aug, 2022 09:27 PM

    cascaddan's Avatar

    Thanks. I totally understand how that came to pass. Been there myself...
    Losing a window on a cluttered desktop ain't fun.

  5. System closed this discussion on 02 Nov, 2022 09:30 PM.

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