tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/82757-reminders-not-auto-committingInfinite Kind: Discussion 2022-12-02T15:10:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-12T15:14:23Z2022-08-12T15:14:23ZReminders not auto committing<div><p>I just migrated MoneyDance to a new MacBook Pro and most everything seems to be working OK. One thing I just noticed is that I set up some reminders to Auto Commit and I just checked and today's haven't done so. How can I figure out what's not working correctly?</p>
<p>I'm using the preview version 2022.5 (4090)</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-12T15:32:56Z2022-08-12T15:32:56ZReminders not auto committing<div><p>Hi,<br>
Thank you for contacting Moneydance support.</p>
<p>Can you navigate to <strong>Moneydance->Preferences->Network</strong> and check if the <strong>Auto-commit Reminders</strong> (applies to the current file on this computer) option is selected?</p>
<p>This preference is specific to the currently open data set. It will not be visible unless the current file has syncing enabled.<br>
The reason for this option is to avoid possible duplicated transactions if an auto-committing transaction reminder is recorded on two different computers before the changes can be synced between them.<br>
By default this option is enabled on the computer that created the data set, and disabled on the rest. We recommend enabling this option only on the computer which is the most used and most often connected to the Internet.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-12T15:39:39Z2022-08-12T15:39:39ZReminders not auto committing<div><p>Maddy,</p>
<p>I checked and the preference was selected. I’m hoping to wipe the old computer today but MoneyDance is still on it. Could that have been the problem?</p>
<p>Thanks,<br>
Craig</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-13T22:24:06Z2022-08-13T22:24:06ZReminders not auto committing<div><p>How did you migrate the MD account to the new MB Pro? This can be tricky unless you are using System Migration Assistant.<br>
(NOT IK Support)</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T01:49:21Z2022-08-16T01:49:21ZReminders not auto committing<div><p>I tried using the Migration Assistant but some issues on my old MBPro transferred to the new one, so I wound up copying my MD file directly from one computer to the other.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T14:45:11Z2022-08-16T14:45:11ZReminders not auto committing<div><p>That may mean that you do not get the extensions or the preferences copied. I have had a problem where a secondary synced file seems to act like a primary file but isn't. Auto commits from both primary and secondary files will double commit and that is a problem that preference tries to avoid.</p>
<p>I would use Toolbox extension to make sure the file is a primary file. And to check for any other issues with the file.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T14:48:32Z2022-08-16T14:48:32ZReminders not auto committing<div><p>Please Craig can you send us your Moneydance error logs? The logs should include information about what might be causing the problem.</p>
<p>They are saved on your computer as an errlog.txt file.</p>
<p>You can get to your error logs as follow:</p>
<p>1) navigate to <strong>Help->Console Window</strong> to show the console log in a window</p>
<p>or</p>
<p>2) in the Finder, press ⌘⇧G and then copy and paste <code>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support</code> into the field and press enter/return.</p>
<p>At that point the finder will show an internal folder containing the errlog.txt file which includes the log.</p>
<p>Finally you can paste the full content to your next reply.<br>
To add an attachment to <a href="https://infinitekind.tenderapp.com/discussions/problems/82757-reminders-not-auto-committing">this thread</a>, please click on the "Browse" button.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T15:07:14Z2022-08-16T15:07:14ZReminders not auto committing<div><p>I've attached the errlog file. Please let me know if it reveals anything.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T15:11:22Z2022-08-16T15:11:22ZReminders not auto committing<div><p>sth -- I have the Toolbox extension installed but I'm not sure which tool to use to check for primary file and/or issues.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T15:22:14Z2022-08-16T15:22:14ZReminders not auto committing<div><p>If you have moved your data file to a location different than <a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/default-file-location">the default</a> we would recommend moving it back.</p>
<p>Also, upgrading to the latest preview version should hopefully fix the problem for you.<br>
<strong>Moneydance 2022.5 (4091)</strong> is now available to download from <a href="https://infinitekind.com/preview">this page</a>. You should choose to overwrite or manually remove the older version.<br>
Finally restart Moneydance.</p>
<p>Please keep us posted on your progress, Thank you!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-16T16:45:17Z2022-08-16T16:45:17ZReminders not auto committing<div><p>@Maddy, what are the consequences of not having your data file in the default location? I have had my data file in a sub-folder of Documents for 11 years now with no bad effects that I know of. I launch MD by clicking a link to that file in my dock.</p>
<p>This is convenient, makes backups more reliable, and allows a bit more control over my data.</p>
<p>I don't see anything in the change log <a href="https://infinitekind.com/previewdl/current/changelog.txt">https://infinitekind.com/previewdl/current/changelog.txt</a> that would indicate that an update from build 4090 to 4091 would affect this issue at all.</p>
<p>@tsaxman28, I don't recall which part of the toolbox detected secondary vs. primary files and how to convert them. I am at work and don't have it in front of me.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-18T20:36:22Z2022-08-18T20:36:22ZReminders not auto committing<div><p>@Maddy, I updated to the latest version. I've found that if I go to the edit reminder window and just click on OK (without changing anything) the reminder posts. I don't know if this is a one-time thing for each reminder or not.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-18T20:49:30Z2022-08-18T20:49:30ZReminders not auto committing<div><p>Reminders only autocommit when you start / launch MD. If you leave MD running overnight without restarting, there is no auto…..</p>
<p>Also fyi, MD auto backups only happen when you quit MD.</p>
<p>So best to relaunch daily.</p>
<p>Toolbox will tell you if your dataset is not primary, so if there’s no alert then it’s already primary.</p>
<p>@sth - it makes no difference where your dataset is located… (of course, not supported on a cloud drive).</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-18T23:10:59Z2022-08-18T23:10:59ZReminders not auto committing<div><p>Stuart,</p>
<p>I don’t typically leave MD running. What was happening was that the reminders were not auto committing after I launched MD. I was aware of the auto backups happening on quit. It seems that syncing is also now happening on quit instead of launch.</p>
<ul>
<li>Craig</li>
</ul></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T04:00:06Z2022-08-19T04:00:06ZReminders not auto committing<div><p>Syncing happens all the time.<br>
What happens if you press CMD-S which forces a save/sync wake-up?</p>
<p>Get your help/console and upload that here.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T13:23:49Z2022-08-19T13:23:49ZReminders not auto committing<div><p>When I press Cmd-S the message at the bottom says “finished saving data.” Nothing about syncing.</p>
<p>Here’s the console log:</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T13:35:45Z2022-08-19T13:35:45ZReminders not auto committing<div><p>Hmm. Well your dataset is 436.6MBs which is massive; yet the core data is tiny. So you either have loads of attachments or loads of old data that doesn’t need to be in the dataset.</p>
<p>iCloud sync is on, but I see very little sync info in the log. What happens if you edit a txn and then CMD-S? Does that generate an entry in console?</p>
<p>I’m wondering if the large dataset is clogging up matters. Can you run toolbox analyse dataset and objects and upload that?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T14:24:51Z2022-08-19T14:24:51ZReminders not auto committing<div><p>Probably a little of both (attachments & old data).</p>
<p>Here are the logs;</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T15:32:28Z2022-08-19T15:32:28ZReminders not auto committing<div><p>Yup you have > 400MB of attachments (all between 0.5 and 4MB each) and virtually no data (size). May or may not be a problem, but your backups, new syncs, etc will all take time.</p>
<p>I can see sync logging changes.</p>
<p>So if you open toolbox, open MD folder, open sync location. Then navigate to the out and in folders, do you see a .txn or .mdtxn file being created when you edit a txn and then CMD-S ? If so, do you see that file appear in the other Mac in its sync location?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T19:05:17Z2022-08-19T19:05:17ZReminders not auto committing<div><p>From: sprimost</p>
<p>Hi Stuart...that is odd because reminders/auto commit seem to work. I<br>
never (well hardly ever) close and open MD. I am running MD 2019.3 on<br>
LINUX/Manjaro with the KDE desktop. Was there an "improvement" in later<br>
releases?</p>
<p>/scp</p></div>sprimosttag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T19:28:07Z2022-08-19T19:28:07ZReminders not auto committing<div><p>Hmm. All my reminders are set for 1st of month and I have to relaunch MD if the date ticks over to get them to commit. I’ll have to do some debugging.</p>
<p>Are you sure you’re not committing reminders on one machine (that restarts) and syncing the commits to the other?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T19:43:08Z2022-08-19T19:43:08ZReminders not auto committing<div><p>From: sprimost</p>
<p>Definitely not! I only use sync to an Android w/MD app to "read"<br>
balances...don't think I enter any transactions through it.</p>
<p>/scp</p></div>sprimosttag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T19:57:50Z2022-08-19T19:57:50ZReminders not auto committing<div><p>I just checked the code and autocommit reminders code only runs whenever a file is opened. That’s it. If it stays open, no auto commits until it’s closed and reopened.</p>
<p>Do you file/open different datasets?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-19T21:48:35Z2022-08-19T21:48:35ZReminders not auto committing<div><p>From: sprimost</p>
<p>Hmmm...are we talking about the same thing. I have a reminder for my<br>
cable bill that is set to "fire off" every 21st of the month. I<br>
additional set an "auto commit" for 7 days previous. In preferences, I<br>
have "auto create new transactions" in General tab and "auto-commit<br>
reminders..." in Network tab. And "sure-nuf" the transaction appears in<br>
my checking account register on the appointed date. The only thing I may<br>
do is minimize the screen during most of the day, and just bring it to<br>
the foreground in the evening to count shekels.</p>
<p>It is the same dataset. Could it be my version or LINUX? ;-)</p>
<p>Thanks</p>
<p>/Steve</p></div>sprimosttag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-20T05:53:31Z2022-08-20T05:53:31ZReminders not auto committing<div><p>"auto create new transactions" is nothing to do with this. This sticks a new blank txn in front of you when you press enter in a register.</p>
<p>"Auto-commit reminders" is the setting to auto enter reminders when the date is hit.</p>
<p>I've checked again and the mechanism that tells MD to go through all Reminders and trigger the auto commit into the register (x days in advance) ONLY fires when you do File/Open and switch datasets or launch MD... The only other time is if you modify a reminder then that one reminder will get an auto commit check too.. Are yours all set through the month on different dates? Are you sure you are not File/Opening or relaunching MD? Perhaps upload a console log here?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-24T23:48:59Z2022-08-24T23:48:59ZReminders not auto committing<div><p>I tried an experiment to see if maybe my old reminders somehow because corrupted when I moved everything over to my new computer. I created a new reminder and set it to auto-commit the next day. I opened MD the next day and nothing happened, the new transaction did not auto-commit. So would it be safe to assume that my old reminders are OK and there's something else afoot?</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-25T05:16:22Z2022-08-25T05:16:22ZReminders not auto committing<div><p>Can you launch toolbox extension.. Does it warn you that you are running a secondary dataset? If you enable advanced mode, then click advanced menu, is the DEMOTE Primary back to a secondary option enabled (don't actually do this)?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-25T13:56:11Z2022-08-25T13:56:11ZReminders not auto committing<div><p>I don’t see any warning about a secondary dataset. After enabling Advanced Mode and clicking on the Advanced menu, DEMOTE Primary... is red. Not sure if that means it's enabled or not though.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-25T14:06:01Z2022-08-25T14:06:01ZReminders not auto committing<div><p>You are primary... So that's OK...!</p>
<p>Can you send a screen shot of:<br>
a) the Preferences, Network page<br>
b) one of the Reminders that is NOT auto-committing.....</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-26T22:27:38Z2022-08-26T22:27:38ZReminders not auto committing<div><p>I had to wait to I had some auto commit transactions (which didn't auto commit).</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-27T01:16:34Z2022-08-27T01:16:34ZReminders not auto committing<div><p>OK. Weird thing happened. I had an appointment right after I sent the last message. I left my computer on with MD running. I just got back and all the reminders had auto committed. It's almost as if MD has it's own clock running about 18 hours behind.</p></div>tsaxman28tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-08-27T04:34:57Z2022-08-27T04:34:57ZReminders not auto committing<div><p>Must be magic...</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553310322022-09-02T15:03:57Z2022-09-02T15:03:57ZReminders not auto committing<div><p>Just opened MD and there were several reminders from the past 4 days (all set to auto-commit) that I had to manually enter. Very frustrating.</p></div>tsaxman28