tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/82794-updateInfinite Kind: Discussion 2022-11-14T11:00:19Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T01:41:40Z2022-08-14T01:41:42ZUpdate<div><p>I just updated and it's not right and I can't find my account</p></div>Leightag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T01:55:27Z2022-08-14T01:55:31ZUpdate<div><p>Moneydance lists 2 accounts, Saving and Checking neither of which hold my data. In the past I would just put something in the search bar and it would magically pull up my account but that's not working. The whole page looks different, I can't read the sidebar, t's just not right.</p></div>Leightag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T02:10:49Z2022-08-14T02:10:49ZUpdate<div><p>just a user,</p>
<p>Sounds like you are not opening your original database. Savings and Checking are default accounts when you set up a new database. Try file, open and look for the name of your old database</p></div>mhoggietag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T12:00:59Z2022-08-14T12:01:00ZUpdate<div><p>Thanks for trying to help. I've been to file open and it lists 3 things Savings, checking and then Business Finance 20130101 which is where I think my stuff is but when I open it nothing is there. I'm stumped</p></div>Leightag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T12:09:49Z2022-08-14T12:09:49ZUpdate<div><p>Toolbox extension. Search for datasets. Search from root….</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T12:19:44Z2022-08-14T12:19:46ZUpdate<div><p>Thanks but I have no clue how to do that task.</p></div>Leightag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T17:38:06Z2022-08-14T17:38:07ZUpdate<div><p>When I click "Summary", nothing shows up.</p></div>Leightag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-14T21:44:30Z2022-08-14T21:44:30ZUpdate<div><p>just a user,</p>
<p>Does the name of your database shown in the top left corner the same as you remembered before you upgraded. That name would not have changed because of an upgrade.</p></div>mhoggietag:infinitekind.tenderapp.com,2009-01-14:Comment/553407122022-08-15T10:59:50Z2022-08-15T10:59:50ZUpdate<div><p>Hi Leigh,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>To find your previous data file, you can open Moneydance and click on <strong>File > Open</strong> and you will see a list of all recently opened data files.</p>
<p>If you cannot find your data file there, then click on <strong>Help > Show Document Folder</strong>, this will open your default data file location, where all of the data files are located.</p>
<p>Another option is to click on <strong>Help > Show Archive Folder</strong>, this will open the default backup file location and you can choose to restore a backup.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy