Maddy on 16 Sep, 2022 09:23 AM
We are sorry to hear about the problem you have encountered.
If you have downloaded Moneydance from the Mac App Store, you should be running version 2022.3 . Is this correct?
Usually you should be able to restore your Moneydance data from Time Machine with the following steps:
1) Start Moneydance
2) Select the Help->Show Documents Folder menu, which will display the data folder in the Finder
3) Enter Time Machine and select the date for which you'd like to restore your data and click the Restore button
That will restore your Moneydance data folder (or a specific data set, if you've selected one) to the state it was in at the time the backup was made.
If this is not the case, can you send us a screenshot of the files displayed in your external hard drive?
You can read instructions for taking a screenshot here: https://www.take-a-screenshot.org/
To add it as an attachment to this discussion, please click on "Browse".
Also, were you syncing your data file with another device, before the OS update, perhaps?
Thanks for your help. Tried to enter time machine and it looks like when the system was corrupted it also affected the seagate backup drive. I have a second backup in the safe deposit box and will retrieve it later and see what happens. Will be a month old, but better than starting over from scratch. Will let you know what happens later.
For the future you should consider using Moneydance’s internal backup and set the backup location to a cloud server such as iCloud. Then its easy once you have fixed your computer to use Moneydance’s RESTORE FROM BACKUP. Don’t use external backup systems.
If you really want to zap/empty your dataset but keep the basic structures then try toolbox extension. Advanced menu. Clone dataset. It clones the dataset, keeps the structures, and zaps data. It’s safe to use as it creates a new dataset. Your original stays intact. Let me know if you use it?