Moneydance is unresponsive

Richard McKee's Avatar

Richard McKee

16 Sep, 2022 03:46 PM

Starting a few minutes ago when Moneydance opens there is a message at the top asking me to rate MoneyDance, and the application is completely unresponsive to any clicks. It was working earlier today when that message did not appear.

  1. 1 Posted by Richard McKee on 16 Sep, 2022 03:56 PM

    Richard McKee's Avatar

    Update: after several minutes the "Rate now" button mysteriously started working, and now the app is okay.

  2. 2 Posted by derekkent23 on 16 Sep, 2022 08:35 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi Richard

    Out of interest where did you get Moneydance from and what is the version/build e.g 2022.5(4091).
    I never seen this.

  3. 3 Posted by Richard McKee on 17 Sep, 2022 12:12 PM

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    Reply to derekkent23: It seems to have been a temporary fluke. The problem went away as mysteriously as it appeared. In answer to your question, I got Moneydance from the Apple App Store, and I have the latest version.

  4. System closed this discussion on 17 Dec, 2022 12:20 PM.

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