Running Moneydance

tfilly93's Avatar

tfilly93

24 Sep, 2022 05:33 PM

After installing moneydance, there are no options to use the software provided. Running it simply reinstalls and updates the existing file. I paid but, this is as far as the application allows me to go.

  1. 1 Posted by derekkent23 on 25 Sep, 2022 07:48 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi tfilly93

    What is your computer operating system, Windows, Linux or Mac.
    On Windows and Linux the installer you run creates an icon on the desktop.
    If it fails to do that for example on Windows the executable moneydance.exe can be found at C:\Program Files\Moneydance\
    On Linux the program can be found /opt/Moneydance

    I am not a Mac users so maybe others can help.

    Hope this helps.

  2. Support Staff 2 Posted by Ethan on 26 Sep, 2022 12:55 AM

    Ethan's Avatar

    My guess is that you're continuously clicking on the installation file you downloaded, instead of clicking on that once, and then opening the program itself from wherever you installed it. I'd recommend trying to run the program from wherever you launch the other programs on your computer, instead of clicking on this file again. If you let us know your operating system, we can probably offer more detailed instructions.

    Ethan
    Infinite Kind Support

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