syncing moneydance with dropbox using chromebook

carlos's Avatar

carlos

03 Oct, 2022 10:41 PM

i am trying to connect with dropbox using a chromebook with moneydance installed to linux. but cant seem to be able to do it.

  1. Support Staff 1 Posted by Maddy on 04 Oct, 2022 07:25 AM

    Maddy's Avatar

    Hi Carlos,
    Thank you for contacting Moneydance support.

    In order to determine what might be causing the problem, please can you provide the information below:

    • Which version and build of Moneydance are you using? To check, open Moneydance and select Help--> About Moneydance

    • Is your data file stored in the default location?

    Please note: if you are syncing your data with a mobile device, or another system - you should NOT move your data file to a shared folder location, like Dropbox. The file should remain on your local system if your data is being synced or shared, as outlined here.

    • When you navigate to File->Syncing which sync method do you have selected? Dropbox Folder or Dropbox Connection?

    Are you syncing with another computer or with your phone?

    For further information please refer to these articles:

    "Syncing with Other Computers" here

    "Syncing with Mobile App" here

    Thank you

    --
    Maddy, Infinite Kind Support

  2. Maddy closed this discussion on 05 Oct, 2022 08:14 AM.

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