tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/84334-moneydance-error-0-keeps-happeningInfinite Kind: Discussion 2022-10-20T07:34:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-17T15:57:12Z2022-10-17T15:57:12Zmoneydance+ error 0 keeps happening<div><p>What build of MD?<br>
Have you enabled advanced mode?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-17T15:59:13Z2022-10-17T15:59:13Zmoneydance+ error 0 keeps happening<div><p>yes. still greyed out</p></div>Mason Atkinsontag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-17T16:15:11Z2022-10-17T16:15:11Zmoneydance+ error 0 keeps happening<div><p>And the answer to the first question?</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-17T16:17:44Z2022-10-17T16:17:44Zmoneydance+ error 0 keeps happening<div><p>version 2022(4055)</p></div>Mason Atkinsontag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-17T16:35:22Z2022-10-17T16:35:22Zmoneydance+ error 0 keeps happening<div><p>You need to be on 2022.5(4091)</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-18T11:08:42Z2022-10-18T11:08:42Zmoneydance+ error 0 keeps happening<div><p>Hi Mason,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Firstly, (if you haven't already) you should download and install <strong>Moneydance 2022.5 (4091)</strong>. This is available to download from <a href="https://infinitekind.com/download-moneydance-personal-finance-software">this page</a>.<br>
You should remove or choose to overwrite the older version and restart Moneydance.</p>
<p>Then navigate to <strong>Extensions->Manage Extensions</strong> and install the Toolbox (version 1054).</p>
<p>Launch the Toolbox and navigate to <strong>Toolbox Options</strong> (on top left corner) and select <strong>Update Mode</strong></p>
<p>Then, navigate to <strong>Menu: Online Banking (OFX) Tools</strong><br>
In the resulting window, under Update Functions you should select :<br>
<strong>Delete OFX Banking Service / Logon profile (remove_one_service.py)</strong></p>
<p>Finally, restart Moneydance and recreate the connection as outlined <a href="https://infinitekind.tenderapp.com/kb/moneydance/connect-accounts-with-moneydance">here</a>.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T14:51:36Z2022-10-19T14:51:36Zmoneydance+ error 0 keeps happening<div><p>I followed these instructions and was able to clear out all the blank<br>
entries except for one. not sure what's going on with that one. I'm still<br>
getting the occasional popup with the error message.</p></div>obuengineertag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T15:02:30Z2022-10-19T15:02:30Zmoneydance+ error 0 keeps happening<div><p>Please, can you send us a screenshot of the error message.<br>
You can read instructions for taking a screenshot here:<br>
<a href="https://www.take-a-screenshot.org/">https://www.take-a-screenshot.org/</a></p>
<p>To add it as an attachment to <a href="https://infinitekind.tenderapp.com/discussions/problems/84334-moneydance-error-0-keeps-happening">this discussion</a>, please click on "Browse".</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T15:34:35Z2022-10-19T15:34:36Zmoneydance+ error 0 keeps happening<div><p>[image: Capture.JPG]</p></div>obuengineertag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T15:47:07Z2022-10-19T15:47:07Zmoneydance+ error 0 keeps happening<div><p>You need to use toolbox. To force disconnect that md+ connection.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T16:12:55Z2022-10-19T16:12:55Zmoneydance+ error 0 keeps happening<div><p>worked. good to go. thanks!</p></div>obuengineertag:infinitekind.tenderapp.com,2009-01-14:Comment/561666322022-10-19T16:41:57Z2022-10-19T16:41:57Zmoneydance+ error 0 keeps happening<div><p>Toolbox 🧰 +1 😃</p></div>Stuart Beesley (Mr Toolbox)