michael's Avatar


23 Feb, 2010 03:52 PM

I just downloaded the 2010r2 trial. To try it out, I downloaded about 50 transactions from my bank in QIF format and imported. I entered about 3 transactions. I ran a couple reports. I turned on "Save on every quit" in preferences, then tried to Quit. It wouldn't. Moneydance still responded (it hasn't completely frozen) so I could use the program - I just couldn't CLOSE it. I tried Cmd-Q, then Moneydance/Quit from the menu bar, then right-click Moneydance/Quit in the dock. None of them worked. Finally, I clicked the red radial in the top/left of the register window and it successfully closed.

I re-opened Moneydance and was able to Quit it using Cmd-Q or Moneydance/Quit just fine. This doesn't seem like normal behavior to me; just concerned about general stability.

  1. 1 Posted by Ben Spencer on 23 Feb, 2010 04:23 PM

    Ben Spencer's Avatar


    Did you manually save your file before trying to quit. Before the auto save feature functions it is necessary to save the moneydance file at least one manually to tell the software where to store the data. Was Moneydance prompting you for a save location when you tried to quit?

    If that was not the problem I recall there was a bug in this release that only showed its self with some version of java that prevented the application from closing. That bug was fixed in one of the later preview releases. I suggest you install the current latest preview release. In my opinion it is much better than the current stable release. It can be downloaded from here:


    Ben Spencer

  2. 2 Posted by michael on 23 Feb, 2010 08:42 PM

    michael's Avatar

    Yes, I had saved. I toggle the 'save on every quit' back off and it didn't change anything.

    I'll download the beta. Thanks.

  3. Ben Spencer closed this discussion on 23 Feb, 2010 08:43 PM.

  4. michael re-opened this discussion on 25 Feb, 2010 05:33 PM

  5. 3 Posted by michael on 25 Feb, 2010 05:33 PM

    michael's Avatar

    It just happened again, with the new beta. I could Save or do anything else in Moneydance except Quit. Only the red radial on the register window actually worked.

  6. 4 Posted by Ben Spencer on 27 Feb, 2010 04:45 PM

    Ben Spencer's Avatar

    When you run Moneydance could you bring up the Error console. Select Help-Console Window. This will display a trace of where the problem comes from. If the problem reaccurs could you please copy and paste the contenst of the error console to this discussion.


    Ben Spencer

  7. 5 Posted by michael on 01 Mar, 2010 01:52 PM

    michael's Avatar

    Will do.

  8. Angie Rauscher closed this discussion on 24 Jul, 2011 07:27 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac