Installing Moneydance on a new Macbook

Murielle Fournier's Avatar

Murielle Fournier

08 Dec, 2022 10:45 PM

I installed Moneydance on a new Macbook and try now to login on your website to access to my data on Dropbox. Sending a key to my email account doesn't work.

My licence is : Moneydance Mac 2022 pr v 2021.1 (3069) : [removed by support staff]

Need help please,

Murielle F.

  1. Support Staff 1 Posted by Ethan on 12 Dec, 2022 03:15 AM

    Ethan's Avatar


    I'm not quite sure I understand what you're trying to do. You seem to already have your license key, so I'm not sure what more you need from our website. Your data is in your Dropbox account, not with us, so you don't need to log in to our site for that.

    Usually, when you wish to add another computer to an existing synced file, you should navigate to File->New->Open synced file. Choose the same sync method as the primary computer (the one where you set up sync and where your data file is stored), and enter the same Passphrase. Your data should then appear.

    If that doesn't help, please let us know where you are running into trouble with that process.

    Infinite Kind Support

  2. 2 Posted by Murielle Fourni... on 13 Dec, 2022 01:35 AM

    Murielle Fournier's Avatar

    Problem solved!    
    Thank you, 

    Sent from Yahoo Mail for iPad

    On Sunday, December 11, 2022, 22:15, Ethan <[email blocked]> wrote:

     #yiv2073615931 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2073615931 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. Ethan closed this discussion on 26 Dec, 2022 09:50 PM.

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