Moneydance App iPhone Not working
I am currently using an iPhone 13 Pro iOS version 16.1.2 - for some time the Moneydance App has been taking a longtime to download accounts but now the App crashes/closes after displaying 'Loading Accounts'. I currently Sync my accounts with Dropbox. The desktop version of Moneydance appears to be syncing fine.
Please can you assist.
Comments are currently closed for this discussion. You can start a new one.
Keyboard shortcuts
Generic
? | Show this help |
---|---|
ESC | Blurs the current field |
Comment Form
r | Focus the comment reply box |
---|---|
^ + ↩ | Submit the comment |
You can use Command ⌘
instead of Control ^
on Mac
1 Posted by Stuart Beesley ... on 13 Dec, 2022 07:08 PM
Toolbox extension. Advanced mode. Advanced menu. Force refresh/push sync data. Wait for about 10 mins. Restart MD. Restart phone.
2 Posted by Paul Mathers on 14 Dec, 2022 09:41 AM
Sorry but can you give me more guidance - I can’t find Toolbox extension on either my phone or desktop version on Moneydance. Thank you
3 Posted by Stuart Beesley ... on 14 Dec, 2022 09:50 AM
Desktop,
Manage Extensions
Toolbox
Install
Extensions
Toolbox
top right
enable advanced mode
Advanced options
force refresh/push sync data
BUT - what version of MD are you on?
4 Posted by Paul Mathers on 14 Dec, 2022 10:40 AM
I was using an older version of Moneydance so have just purchased the upgrade - I am now using version 2022.5(4091)
I followed your instructions to Force refresh/push sync but the moneydance app on the iPhone still crashes when trying to open the accounts. I saved the log as text and attached to this email as I don’t understand it. I would be grateful for more assistance.
5 Posted by Stuart Beesley ... on 14 Dec, 2022 10:52 AM
OK, log looks OK..
Several things:
- Are you on the latest Android App? - Have you tried deleting the app, reboot phone, and reinstalling app? - Can you run toolbox, analyse dataset and objects.. Post output here...
6 Posted by Paul Mathers on 14 Dec, 2022 01:11 PM
7 Posted by Stuart Beesley ... on 14 Dec, 2022 01:12 PM
Toolbox 🧰 +1 😃
Maddy closed this discussion on 14 Dec, 2022 01:51 PM.