quote loader

kevin's Avatar

kevin

Dec 20, 2022 @ 01:13 PM

quote loader stopped downloading prices. for about a week now all my prices come back as zero. thoughts?

  1. Support Staff 1 Posted by Maddy on Dec 20, 2022 @ 01:23 PM

    Maddy's Avatar

    Hi Kevin,
    We are sorry to hear about the problem you have encountered.

    Due to a change in the way Yahoo shows its data, the extensions Quote and Exchange Rate Updater and the Quote Loader are being affected.

    We've been advised that the Quote Loader developer is looking into the issue but it may take some time for the Quote Loader extension to be updated accordingly.
    The workaround recommended for the time being is to use the Quote Loader with the source set to FT not Yahoo. FT still works as expected.
    If you still get an error on some securities you may need to select a Exch Mod or in some cases you may need to use a different Ticker that FT will recognise.
    The extension Quote Loader is available from Extensions –> Manage Extensions.
    For information on the features of this extension and how to use it, please see post 259 in this public thread
    Download the PDF’s attached to post 259.
    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.
    The Quick Start Video is intended to give a quick overview. The Short Video expands the user’s knowledge giving more detail. The PDF provides step by step instructions.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by greg-2012 on Dec 26, 2022 @ 06:19 PM

    greg-2012's Avatar

    I had same problem. Changing to FT seemed to fix today's data. I'll see what happens tomorrow. (History for the last 2 weeks didn't populate, but that's not a huge deal.). Thanks for this update.

  3. 3 Posted by dwg on Dec 26, 2022 @ 08:52 PM

    dwg's Avatar

    The source FT only supports daily data, i.e. no history. FT HD supports history but only for funds not for share prices.

    A new build of Quote Loader has been released that addresses getting prices from Yahoo.

  4. Support Staff 4 Posted by Ethan on Dec 26, 2022 @ 09:23 PM

    Ethan's Avatar

    Hello,

    A new version of Quote Loader was released a few days ago, which should resolve this issue: https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Ethan
    Infinite Kind Support

  5. Ethan closed this discussion on Dec 26, 2022 @ 09:23 PM.

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