Security Quotes and Exchange Rates

dcfraser1's Avatar

dcfraser1

26 Jan, 2023 04:24 PM

Since October 2022, the quotes update extension has stopped working. Why?

  1. 1 Posted by derekkent23 on 26 Jan, 2023 07:30 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi dcfraser1

    There are two methods within Moneydance for obtaining security prices and exchange rates automatically.

    The extension “Quote and Exchange Rate Updater” found under EXTENSIONS – MANAGE EXTENSIONS. Check you are running the latest build v1033. For exchange rates use the source European Central Bank. Alpha Vantage covers the US as well as some securities outside the US, but is very, very slow and problematic. Yahoo is available as a source. It’s my understanding that the source IEX Trading no longer works.

    If the Quote and exchange rate updater does not work well for you try the better alternative extension Quote Loader under EXTENSIONS – MANAGE EXTENSION
    Currently build 3058

    For information on the features of this extension and how to use see post 332 at
    https://infinitekind.tenderapp.com/discussions/investments/4914-the...

    Download the PDF’s attached to post 332and have a read.

    To get an overview take a look at the YouTube videos by using the links on page 1 and 2 of the PDF.

    Let us know how you get on or if you need help just post.

    Hope this helps.

  2. 2 Posted by dcfraser1 on 07 Feb, 2023 05:26 PM

    dcfraser1's Avatar

    Hi Derek,

    Thank you for your email.

    I have been trying the Quote Loader extension you recommended and it does
    seem to be a better option for updating quotes.

    Is there anything that can be done for error messages relating to
    instruments in the portfolio for which prices are not supported (I have 3
    securities that are not covered and keep getting an update error message).
    Not a major issue, but a little irritant

    Thanks for your help.

    Regards
    David Fraser

    On Thu, 26 Jan 2023 at 19:30, derekkent23 <[email blocked]>
    wrote:

  3. 3 Posted by dwg on 07 Feb, 2023 09:59 PM

    dwg's Avatar

    If you do not want Quote Loader to try to get a price select "Do Not Load" under the source.

  4. 4 Posted by derekkent23 on 08 Feb, 2023 07:54 AM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi dcfraser1

    As stated by dwg setting the source of any securities that produce an error to "Do Not Load" will prevent a warning during Auto Run.

    If you can for the three securities that do not return prices provide the ticker, full security name, last price you have and its traded currency as well as the currency you work in, Base Currency, I can check if they are supported or not.

    Hope this helps.

  5. 5 Posted by dcfraser1 on 15 Feb, 2023 05:15 PM

    dcfraser1's Avatar

    Hi Derek,

    Thanks for your advice. However, I can't find the option for "Do Not Load"

    The three securities are:
    ALCZ Alcon Inc £60.3650 26/1/23 Swiss Francs
    KNEBH Kone OYJ £45.0476 5/1/23 Euros
    NOVNZ Novartis AG £72.8380 26/1/23 Swiss Francs

    I work in £ Sterling

    Regards
    David

    On Wed, 8 Feb 2023 at 08:15, derekkent23 <[email blocked]>
    wrote:

  6. 6 Posted by derekkent23 on 15 Feb, 2023 07:22 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi dcfraser1

    I am having problems with the tickers on all three the last letter is the issue.
    Could it be that:
    ALCZ = ALC
    KNEBH = KNEBV
    NOVNZ = NOVN

    See screen shot.

    Some of these companies are traded on a number of exchanges so I took a guess on the exchange you are using. Let me know if they look wrong and if you know the exchanges they are traded on that would help.

    Not all three require an Exchange (Exch Mod) to be set.

    As for "Do Not Load" click in the Source field of the security you want to set to "Do Not Load" and in the drop down that opens its at the top of the list.

    Hope this helps.

  7. 7 Posted by dcfraser1 on 17 Feb, 2023 04:08 PM

    dcfraser1's Avatar

    Thanks Derek,

    That has indeed allowed prices to be loaded. However, for some reason that
    I cannot understand, the updated price is not included in the record for
    the security within the portfolio on Moneydance.

    Regards
    David

    On Wed, 15 Feb 2023 at 19:22, derekkent23 <[email blocked]>
    wrote:

  8. 8 Posted by derekkent23 on 17 Feb, 2023 04:26 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi David.

    If you retrieved the prices by clicking GET PRICES the next steps to save the prices to Moneydance is to select individuals lines you want to save or tick CLICK TO SELECT ALL LINES then SAVE SELECTED LINES.

    The main reason a price would not be saved is if you have Duplicate Securities under TOOLS – SECURITIES, that use the same Ticker Symbol. If you believe this is the case I can make some suggestion on how to sort this out.

    Hope this helps.

  9. 9 Posted by dcfraser1 on 17 Feb, 2023 06:44 PM

    dcfraser1's Avatar

    Hi Derek,

    Thanks for that. This time it has worked and prices are up to date.

    Thank you for help

    Regards
    David

    On Fri, 17 Feb 2023 at 16:26, derekkent23 <[email blocked]>
    wrote:

  10. 10 Posted by derekkent23 on 17 Feb, 2023 06:52 PM

    derekkent23's Avatar

    I am not support staff, just a user.
    Hi David.

    Glad it all sorted.

    Have Fun, Stay Safe.

  11. Ethan closed this discussion on 20 Feb, 2023 02:30 AM.

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