David Rauser's Avatar

David Rauser

30 Jan, 2023 08:34 PM

I'm trying to set up MoneyDance+ but never get the confirmation email.

  1. 1 Posted by Lyndon Martin on 18 Feb, 2023 08:57 PM

    Lyndon Martin's Avatar


    I have the same problem. I tried two different emails and check spam and junk folders. Have you found a solution?

  2. Support Staff 2 Posted by Sean Reilly on 25 Feb, 2023 11:26 PM

    Sean Reilly's Avatar

    I'm sorry for all of this trouble! By any chance are both of you using the Mac App Store version of Moneydance? If so, I've just found a bug that prevents registration if you're using the Mac App Store version. I have fixed the bug and submitted an update (version 2022.6.1) to the app store for review, and I expect it to be approved by Apple in the next day or two.

    In the meantime, a workaround would be to
    1. install Moneydance from 2. use that version to register for Moneydance+ 3. uninstall that version and go back to using the app store version, subsequently

    All the best,

    Sean Reilly
    Developer, The Infinite Kind

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