lost files

Loretta Coussirat's Avatar

Loretta Coussirat

03 Feb, 2023 05:05 PM

I opened a discussion earlier, but I can't open it and I haven't had a resolution to my problem.
I have Moneydance version 2-21(2006) on my Mac.
I seem to have lost all my files when attempting to do a year-end report on expenses. I had reports from previous years, but they all disappeared along with my checking and savings accounts and credit card accounts. Help, please.

  1. 1 Posted by Andy Rice on 03 Feb, 2023 05:25 PM

    Andy Rice's Avatar

    I did the same thing yesterday. In the MoneyDance window, go to Help, and download your most recent backup file. That should restore everything. I think I accidentally set up a new file, which then showed nothing in it!!

  2. 2 Posted by Loretta Coussir... on 03 Feb, 2023 09:27 PM

    Loretta Coussirat's Avatar

    Thank you so much for reaching out to me. Sounds like what I did, but I can’t seem to get it fixed with recent backup files. Had to take a break. I will try again…hope I can restore all the years of data.

  3. 3 Posted by dwg on 03 Feb, 2023 09:45 PM

    dwg's Avatar

    If you accidentally set up a new data file then the Moneydance Menu command File --> Open should allow you to open the previous file.

  4. 4 Posted by Loretta Coussir... on 03 Feb, 2023 10:04 PM

    Loretta Coussirat's Avatar

    All is working again. Files are back. Thanks for the assistance.

  5. 5 Posted by Andy Rice on 03 Feb, 2023 10:08 PM

    Andy Rice's Avatar

    Awesome! Happy that I knew something!!!

  6. System closed this discussion on 05 May, 2023 10:10 PM.

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