Cannot Save a Report in PDF

Lena

Feb 10, 2023 @ 11:41 PM

I get an error message when saving a report to PDF. It worked for several years, then wouldn’t save. I really need a PDF.
I have seen that this issue has been noted here. Are there any solutions?

1 Posted by dwg on Feb 11, 2023 @ 12:18 AM

You do not state the error message, the operating system and version you are using or the version and build of Moneydance nor the process you are using to trying to create a PDF file.

Without some basic information we are really cannot provide much in the way of suggestions or solutions.
- Edit

2 Posted by mull.nets-0x on Feb 11, 2023 @ 01:31 AM

I am sorry I did not give you good information.

I am using: Moneydance

Version 2022.6 (4097)

The error message is:

<html>Error:/Users/lenasmac/Documents/BUSINESS ON MAC/TAX INFORMATION/2022/Untitled.pdf</b>

I really appreciate your response and hope that you can help me.

Thank you again.

On Feb 10, 2023, at 7:18 PM, dwg <[email blocked]> wrote:

pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

// Please reply above this line
==================================================

From: dwg

You do not state the error message, the operating system and version you are using or the version and build of Moneydance nor the process you are using to trying to create a PDF file.

Without some basic information we are really cannot provide much in the way of suggestions or solutions.

On Fri, Feb 10 at 03:41 PM PST, Lena wrote:

I get an error message when saving a report to PDF. It worked for several years, then wouldn’t save. I really need a PDF.
I have seen that this issue has been noted here. Are there any solutions?

Having trouble reading this? View this discussion online: Cannot Save a Report in PDF.

Reply with #ignore to stop receiving notifications for this discussion.

3 Posted by dwg on Feb 11, 2023 @ 06:29 AM

The error message is not really helping it looks incomplete.

I suspect you may be using a Mac which is a system I am not familiar with, however assuming Moneydance is somewhat consistent it does not have its own PDF generator inbuilt it uses the capability of the OS to provide PDF output, hence I think you may need to have someone familiar with macOS to help you.
- Edit

4 Posted by mull.nets-0x on Feb 11, 2023 @ 02:19 PM

Thank you for responding again. If it helps at all, I have been using this Moneydance program on this computer for several years without any problems. For some reason, this problem not using the save to pdf just happened. There has been no change to either the program or the computer.

Do you have an idea where I might get some help?

Thank you again for your time!

On Feb 11, 2023, at 1:29 AM, dwg <[email blocked]> wrote:

pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

// Please reply above this line
==================================================

From: dwg

The error message is not really helping it looks incomplete.

I suspect you may be using a Mac which is a system I am not familiar with, however assuming Moneydance is somewhat consistent it does not have its own PDF generator inbuilt it uses the capability of the OS to provide PDF output, hence I think you may need to have someone familiar with macOS to help you.

On Fri, Feb 10 at 05:31 PM PST, mull.nets-0x wrote:

I am sorry I did not give you good information.

I am using: Moneydance

Version 2022.6 (4097)

The error message is:

<html>Error:/Users/lenasmac/Documents/BUSINESS ON MAC/TAX INFORMATION/2022/Untitled.pdf</b>

I really appreciate your response and hope that you can help me.

Thank you again.

On Feb 10, 2023, at 7:18 PM, dwg <[email blocked]> wrote:

pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

// Please reply above this line
==================================================

From: dwg

You do not state the error message, the operating system and version you are using or the version and build of Moneydance nor the process you are using to trying to create a PDF file.

Without some basic information we are really cannot provide much in the way of suggestions or solutions.

On Fri, Feb 10 at 03:41 PM PST, Lena wrote:

I get an error message when saving a report to PDF. It worked for several years, then wouldn’t save. I really need a PDF.
I have seen that this issue has been noted here. Are there any solutions?

Having trouble reading this? View this discussion online: Cannot Save a Report in PDF.

Reply with #ignore to stop receiving notifications for this discussion.

Having trouble reading this? View this discussion online: Cannot Save a Report in PDF.

Reply with #ignore to stop receiving notifications for this discussion.

5 Posted by dwg on Feb 11, 2023 @ 09:50 PM

Most likely another user that has a Mac or perhaps the support staff may chime in.
- Edit
Support Staff 6 Posted by Ethan on Feb 12, 2023 @ 12:33 AM

That's a really strange error message. So it just says "Error" followed by the file path?

Can you try saving the PDF to another location to see if that makes a difference, like your desktop?

And just to be clear, I assume you are using the print function for a report and using Mac's 'print to PDF' function? Let me know if you're using a different method for trying to make a PDF.

Ethan
Infinite Kind Support
- Edit

7 Posted by mull.nets-0x on Feb 12, 2023 @ 01:04 AM

Thank you for responding, Ethan.

Yes that is the entire error message. Yes, I am using the Mac print to PDF. I open the report in Moneydance, choose Print, then at the bottom, choose save to PDF. I have never had a problem before.

I also have tried to save the PDF to desktop and other locations and get the same error message. I am able to actually print the report.

I hope this gives you some insight! Thank you so much for your help.

Lena

On Feb 11, 2023, at 7:33 PM, Ethan <[email blocked]> wrote:

pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background-color: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

// Please reply above this line
==================================================

From: Ethan (Support staff)

That's a really strange error message. So it just says "Error" followed by the file path?

Can you try saving the PDF to another location to see if that makes a difference, like your desktop?

And just to be clear, I assume you are using the print function for a report and using Mac's 'print to PDF' function? Let me know if you're using a different method for trying to make a PDF.

Ethan
Infinite Kind Support

On Sat, Feb 11 at 01:50 PM PST, dwg wrote:

Most likely another user that has a Mac or perhaps the support staff may chime in.

Having trouble reading this? View this discussion online: Cannot Save a Report in PDF.

Reply with #ignore to stop receiving notifications for this discussion.

System closed this discussion on May 14, 2023 @ 01:10 AM.

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