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Tried to print to PDF

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Steve Blanchard

19 Feb, 2023 10:42 PM

On MacBook Pro, MacOS 13.1, see screenshot.

1. Support Staff 1 Posted by Ethan on 19 Feb, 2023 11:29 PM

   

   Hello,

   Unfortunately your screenshot doesn't appear to have come through. Can you try attaching it again?

   Ethan
   Infinite Kind Support

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2. 2 Posted by J Stevens Blanc... on 20 Feb, 2023 12:28 AM

   

   Ethan

   Here are two screen shots, one showing the attempt to print to a PDF file.
   The second is the error message.

   Both screen shots are .png files. I can change that file type if necessary.

   Steve

   • Screenshot_2023-02-19_at_5.38.39_PM.png 75.5 KB
   • Screenshot_2023-02-19_at_7.23.52_PM.png 788 KB
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3. 3 Posted by eric on 11 May, 2023 05:59 PM

   

   I appear to be having a similar problem. Printing to a printer works fine. If I try to "Open in Preview," it just sends the job to the currently-selected printer. If I try to "Save to PDF," I get the attached error message. I get the same error message regardless of the destination folder or filename.

   • Screenshot_2023-05-11_at_10.58.03_AM.png 81.1 KB
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4. Support Staff 4 Posted by Maddy on 17 May, 2023 10:21 AM

   

   Unfortunately this is a known bug in Moneydance. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers will be looking into it.

   Please let us know if we can be of further assistance!

   --
   Maddy, Infinite Kind Support

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5. System closed this discussion on 16 Aug, 2023 10:30 AM.