Can't get all my Wells Fargo accounts to download properly with Moneydance+

scottdogster's Avatar


23 Mar, 2023 05:10 PM

I have a checking and two credit card accounts with Wells - only the checking syncs properly when downloading all accounts. The two credit card accounts return the following error:

"The error code reported by the server was: 2000

The user has entered an invalid user ID or password. If registering for the first time, please login to to start the registration process."

When only downloading either of the two CC accounts on their own, I'm given two options - one with the old online banking settings and one with Moneydance+. Moneydance+ works. I've tried disabling online banking for those two CC accounts, but it doesn't work.

  1. 1 Posted by dtd on 23 Mar, 2023 10:21 PM

    dtd's Avatar

    just a user - sounds like you still have online banking enabled for those two credit cards. I think there is a toolbox command to clear out old online banking things, but it "should" be possible to go to the online banking section and disable the connection [sometimes the process is complicated, which is why Stuart's toolbox has a function to do it.]

  2. 2 Posted by Stuart Beesley ... on 24 Mar, 2023 07:46 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Launch toolbox extension. It will alert you if you have both setup on one account.

  3. 3 Posted by scottdogster on 24 Mar, 2023 07:55 PM

    scottdogster's Avatar

    Thank you Mr. Toolbox! That worked just fine.

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