Check printing preferences

tross45's Avatar


30 Mar, 2023 05:19 PM

Just uploaded MoneyDance and under Preferences the Check Type field only offers question marks. I need to choose stubbed check and that option is not available. Is there a way for me to import my old settings for checks, or do you need to fix this problem with the program?

  1. 1 Posted by Fred S. on 30 Mar, 2023 06:09 PM

    Fred S.'s Avatar

    Same question as tross45. See nothing by question marks in check setup. Plus number of checks in preview does not display properly. Computer is iMac Pro running latest version of Ventura. Just updated to new version of Moneydance pushed yesterday. Thanks in advance for any info.


  2. 2 Posted by Stuart Beesley ... on 31 Mar, 2023 09:54 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    OK, I dug into this. It's a display bug. (Don't worry, your settings are still there). I have reported the cause/fix to developer...

  3. Support Staff 3 Posted by Maddy on 31 Mar, 2023 11:22 AM

    Maddy's Avatar

    Hi ,
    We are sorry to hear about the problem you have encountered.

    Unfortunately this is a known bug in Moneydance 2023. There's an existing ticket in our ticketing system regarding this issue, so I've attached it to this discussion and the developers are currently looking into it.

    Please let us know if we can be of further assistance!

    Maddy, Infinite Kind Support

  4. 4 Posted by htesler on 31 Mar, 2023 11:49 AM

    htesler's Avatar

    Thank you, I hope it resolves soon. My only regret is not knowing of the issue before I upgraded. Are there other known issues?

  5. Support Staff 5 Posted by Maddy on 31 Mar, 2023 11:54 AM

    Maddy's Avatar

    Unfortunately, yes!
    Syncing using the Dropbox Connection method isn't working.
    However if you are using Dropbox Folder or Shared Folder as your preferred sync method this shouldn't affect you.

    Please stay reassured that the development team are currently working to fix this issue as well.
    Finally, any fixes and improvements to Moneydance 2023 will be posted here and also on our blog.

    Maddy, Infinite Kind Support

  6. 6 Posted by tross45 on 31 Mar, 2023 05:47 PM

    tross45's Avatar

    Thanks for the response. I will be looking forward to the fix.

  7. 7 Posted by htesler on 31 Mar, 2023 06:13 PM

    htesler's Avatar

    Me too. Meantime am writing all checks manually.

  8. 8 Posted by dwg on 31 Mar, 2023 08:37 PM

    dwg's Avatar

    It's quite safe to go back to Moneydance 2022, there have been absolutely no data changes between releases.

  9. 9 Posted by htesler on 31 Mar, 2023 08:57 PM

    htesler's Avatar

    I assume if I overwrote it when I installed 2023 I can just redownload it. I hope I can find the original registration number.

  10. 10 Posted by dwg on 01 Apr, 2023 01:52 AM

    dwg's Avatar

    A new preview release as been posted, the change logs states:

    Moneydance 2023.1 build 5006 (Sat, 01 Apr 2023 02:00:00 +0000)
    * Fixes Dropbox Connection syncing bug in Moneydance 2023 (Dropbox Folder and other methods were fine)

    * Fixes bug with Check Printing names appearing as question marks

  11. Support Staff 11 Posted by Maddy on 03 Apr, 2023 11:55 AM

    Maddy's Avatar

    You may want to install the latest preview version Moneydance 2023.2 build 5007, that also includes a fix for a bug that prevented saving changes to check printing settings.

    I'll close this discussion for now, but please do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  12. Maddy closed this discussion on 03 Apr, 2023 11:55 AM.

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